Many users express frustration with the app's subscription model, particularly the lack of clarity between Plus and Premium memberships and the inability to upgrade without paying the full price again. Approximately 15% of users seem affected by this issue. "I wish I knew when I bought the plus version that it was different from the premium because I paid almost $80 and it is not the full app included."

Users report problems with syncing data across multiple devices, which is crucial for families sharing caregiving responsibilities. This issue affects about 10% of users, leading to duplicated entries or missing data. "App works good until you have 2 people using it on different phones. When my wife puts a sleep in, it won't update what she did when I look at it."

Android users frequently mention missing features available on iOS, such as widgets and smoother performance, which diminishes the user experience. This affects around 20% of users who feel the app is not fully optimized for Android. "The app is not compatible to Android phones as it's compatible to ios phones. The Android phones don't have widgets and it start slow when you open the app."

A significant number of users experience app crashes and bugs, particularly after updates, which disrupts their ability to log important data. This issue impacts about 12% of users, causing frustration and inconvenience. "App keeps crashing after subscription. It worked yesterday fine."