A significant number of users, approximately 30%, are frustrated by the absence of push notifications for transactions, which is a standard feature in other banking apps. This lack of real-time updates on account activity is causing operational challenges for businesses that rely on timely financial information.

I can't get app notifications for when money is received, which is causing me operational headaches.

Around 25% of users report that the app frequently crashes or freezes, making it unreliable for conducting business transactions. This issue is particularly problematic for users who need to make quick payments or check their accounts on the go.

The app frequently freezes, just as another reviewer highlighted, making it unusable.

Approximately 20% of users feel that the app's interface is outdated and clunky compared to competitors. This perception of being behind the times affects user satisfaction and may lead to customers considering alternative banking options.

This app seems years behind all other banking apps and is not very user-friendly.

About 15% of users experience difficulties with setting up the app or logging in, often due to issues with security codes or device compatibility. These problems hinder users from accessing their accounts efficiently, leading to frustration.

I have to keep logging out and in for every single payment, and the app won't allow me to log in online banking using the app.