StardustTV

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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All Insights

TOP INSIGHTS

A weekly roundup of StardustTV's key feedback

High Cost

Many users find the app too expensive, with costs for episodes and subscriptions being prohibitive for a significant portion of the audience. Approximately 15% of users express dissatisfaction with the pricing structure, feeling it limits access to content.

The app is too expensive, and not everyone can afford it.

Coin System Issues

The coin system is a major pain point, with users finding it difficult to earn enough coins to watch episodes without spending money. Around 10% of users mention that the coin rewards are insufficient and the cost per episode is too high.

The coin rewards are too low, making it hard to watch episodes without paying.

Short Episode Length

Users are frustrated with the short length of episodes, which often require multiple coins to unlock, leading to a feeling of poor value. Approximately 8% of users complain about the brevity of episodes relative to their cost.

Episodes are too short for the amount of coins required to watch them.

App Performance Issues

Some users experience app performance issues, such as freezing and crashing, which disrupts their viewing experience. About 5% of users report these technical problems, impacting their overall satisfaction with the app.

The app freezes and crashes, making it hard to enjoy the content.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Viki

Viki is highly praised for its extensive library of Asian dramas, with users appreciating the variety and quality of content. However, some users express frustration with technical issues and the frequency of ads, which can disrupt the viewing experience.

#2 RUNNER UP

StardustTV

StardustTV receives mixed feedback, with users enjoying the unique short dramas and films but expressing dissatisfaction with the cost of subscriptions and the coin system for accessing content. Some users also report technical issues like app freezing and slow performance.

#3 Straggler

Tubi

Tubi is well-received for offering a wide range of free content, with users appreciating the lack of subscription fees. However, some users mention issues with ads and the absence of certain features, such as live local channels.

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Nuggets

Major Highlights of the Week

App Freezing

The app freezes on the startup screen after users make a purchase, preventing access to content and causing frustration. This issue undermines the app's usability and could lead to increased churn.

I paid to top up, but the app freezes on the startup screen.

High Coin Cost

The cost of coins required to unlock episodes is perceived as excessive, making the app financially inaccessible for many users. This pricing model may deter potential subscribers and reduce user retention.

59 coins for a short episode is too much.

Short Episode Length

Episodes are too short, often lasting only a few seconds, which diminishes the perceived value of the content. This brevity can lead to user dissatisfaction and a negative perception of the app's content offering.

Episodes are just short clips, not worth the coins.

Ad Overload

The app requires users to watch an excessive number of ads to earn coins, which is time-consuming and frustrating. This ad-heavy experience can degrade user satisfaction and deter continued app usage.

You need to watch 8 ads to unlock one episode.

Subscription Pricing

The weekly subscription cost is considered too high, especially when compared to other streaming services. This pricing strategy may limit the app's market appeal and hinder subscriber growth.

The subscription is too expensive for what it offers.

Content Unlock Issues

Unlocked episodes sometimes relock unexpectedly, causing users to lose progress and coins. This technical glitch can erode trust and lead to negative app reviews.

Unlocked episodes relocked, and my coins were gone.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

App Freezing

The app freezes on the startup screen after users make a purchase, preventing access to content and causing frustration. This issue undermines the app's usability and could lead to increased churn.

High Coin Cost

Short Episode Length

Ad Overload

Subscription Pricing

The weekly subscription cost is considered too high, especially when compared to other streaming services. This pricing strategy may limit the app's market appeal and hinder subscriber growth.

Content Unlock Issues

Unlocked episodes sometimes relock unexpectedly, causing users to lose progress and coins. This technical glitch can erode trust and lead to negative app reviews.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is too expensive, charging in dollars while others charge in local currency. Plus, 59 coins per episode is ridiculous.

A Google user

Week of June 6th, 2025

I find the drama app lacking due to high prices for chapters. The coin rewards are insufficient, especially considering the limited points earned from ads.

A Google user

Week of June 6th, 2025

Too costly to watch, it would cost 2500 Rupees for a single drama when buying coins, or pay 1000 rupees per week initially then 1500 per week.

A Google user

Week of June 6th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app is too expensive, charging in dollars while others charge in local currency. Plus, 59 coins per episode is ridiculous.

Candice Wu

App Store

I find the drama app lacking due to high prices for chapters. The coin rewards are insufficient, especially considering the limited points earned from ads.

Kelly Williams

Google Play

Too costly to watch, it would cost 2500 Rupees for a single drama when buying coins, or pay 1000 rupees per week initially then 1500 per week.

Koray Okumus

Google Play

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User Experience Report

Report Date

StardustTV

Top Insights This Week

High Cost

Coin System Issues

Short Episode Length

App Performance Issues

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts