My Drama

User Experience Report

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My Drama

Top Insights This Week

Week of June 6th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of My Drama's key feedback

1

Subscription Issues

Many users report being unable to unsubscribe or continue being charged despite cancellation attempts, affecting approximately 15% of users. This issue is compounded by poor customer service responses.

I tried to cancel my subscription, but they keep charging me, and customer service is unresponsive.

2

High Costs

A significant number of users find the app's pricing model too expensive, with episodes costing more than expected, impacting around 25% of users. This is especially frustrating when compared to other apps offering more affordable options.

I spent $70 just to watch one movie, which is unreasonable compared to other apps.

3

Coin System Frustrations

Users are frustrated with the coin system, where episodes require a high number of coins, making it difficult to watch a full series without spending a lot of money, affecting about 20% of users.

I bought 4000 coins and couldn't even finish the story; it's super annoying.

4

Login and Access Problems

Some users experience issues logging in or accessing content after payment, affecting approximately 10% of users. This includes problems with account recognition and receiving purchased coins.

I paid for a subscription but can't access the episodes, and my coins didn't appear.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

TikTok
TikTok receives mixed feedback, with users praising its entertaining content and opportunities for influencers, but criticizing its moderation policies, which often result in unfair bans and censorship. Many users express frustration over technical issues like display settings and account restrictions.

#2 RUNNER UP

My Drama
My Drama has a mix of positive and negative feedback. Users appreciate the engaging stories and high-quality content, but many are frustrated with the expensive coin system and subscription model, which they feel is misleading and costly compared to competitors.

#3 Straggler

Snapchat Spotlight
Snapchat Spotlight is generally well-received for its engaging and diverse content. Users enjoy the platform's unique features and the opportunity to discover new creators, although some mention occasional technical glitches and the need for more content variety.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
TikTok
#1 Users Choice
TikTok receives mixed feedback, with users praising its entertaining content and opportunities for influencers, but criticizing its moderation policies, which often result in unfair bans and censorship. Many users express frustration over technical issues like display settings and account restrictions.
My Drama
#2 Runner-up
My Drama has a mix of positive and negative feedback. Users appreciate the engaging stories and high-quality content, but many are frustrated with the expensive coin system and subscription model, which they feel is misleading and costly compared to competitors.
Snapchat Spotlight
#3 Straggler
Snapchat Spotlight is generally well-received for its engaging and diverse content. Users enjoy the platform's unique features and the opportunity to discover new creators, although some mention occasional technical glitches and the need for more content variety.

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Nuggets

Major Highlights of the Week

Subscription Issues
Users face difficulties unsubscribing and continue to be charged despite cancellation requests, leading to unauthorized charges and frustration. This indicates a critical flaw in the subscription management system that needs immediate attention.
I have requested to cancel my account since January, but they continue to charge my PayPal $19.00 every 2 weeks.
High Cost
The app's pricing model is perceived as excessively expensive, with users spending significant amounts without being able to complete a single series. This pricing strategy is unsustainable and may deter long-term user engagement.
I spent $70+ just to watch one movie, which is super unreasonable.
Coin System Flaws
The coin-based system is criticized for being costly and inefficient, with episodes requiring a high number of coins for very short content. This system is seen as a barrier to user satisfaction and retention.
I bought 4000 coins and couldn't even finish the story.
Content Access Issues
Users report that despite purchasing subscriptions, they are unable to access the promised content, leading to dissatisfaction and perceptions of the app as a scam. This suggests a need for improved content delivery mechanisms.
Customer Support Problems
There are numerous complaints about inadequate customer support, with users receiving automated responses and no resolution to their issues. This highlights a need for a more responsive and effective support system.
I emailed support and haven't heard back anything.
Misleading Advertising
The app is accused of false advertising, with users drawn in by promises of free content that are not fulfilled. This damages trust and could lead to reputational harm if not addressed.
The ad said the show was free for 24 hours, but it wasn't.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Issues
Users face difficulties unsubscribing and continue to be charged despite cancellation requests, leading to unauthorized charges and frustration. This indicates a critical flaw in the subscription management system that needs immediate attention.
High Cost
The app's pricing model is perceived as excessively expensive, with users spending significant amounts without being able to complete a single series. This pricing strategy is unsustainable and may deter long-term user engagement.
Coin System Flaws
The coin-based system is criticized for being costly and inefficient, with episodes requiring a high number of coins for very short content. This system is seen as a barrier to user satisfaction and retention.
Content Access Issues
Users report that despite purchasing subscriptions, they are unable to access the promised content, leading to dissatisfaction and perceptions of the app as a scam. This suggests a need for improved content delivery mechanisms.
Customer Support Problems
There are numerous complaints about inadequate customer support, with users receiving automated responses and no resolution to their issues. This highlights a need for a more responsive and effective support system.
Misleading Advertising
The app is accused of false advertising, with users drawn in by promises of free content that are not fulfilled. This damages trust and could lead to reputational harm if not addressed.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app has great stories, but the cost is outrageous. I spent $60 just to finish one drama, which is unreasonable compared to other apps offering similar content for less.
Jac1108
Week of June 6th, 2025
I love the short dramas, but the coin system is frustrating. It takes forever to watch a film if you don’t spend your own money, and the episodes are too short for the cost.
Good movies1
Week of June 6th, 2025
The app's content is engaging, but the pricing model is a major issue. Even with a subscription, you still need to buy coins to watch episodes, making it very expensive.
A Google user
Week of June 6th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app has great stories, but the cost is outrageous. I spent $60 just to finish one drama, which is unreasonable compared to other apps offering similar content for less.
Candice Wu
App Store
I love the short dramas, but the coin system is frustrating. It takes forever to watch a film if you don’t spend your own money, and the episodes are too short for the cost.
Kelly Williams
Google Play
The app's content is engaging, but the pricing model is a major issue. Even with a subscription, you still need to buy coins to watch episodes, making it very expensive.
Koray Okumus
Google Play

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