A significant number of users report being banned without clear reasons or explanations, affecting approximately 20% of users. This issue is compounded by a lack of response from customer support, leaving users frustrated and without recourse.

I was banned for no reason and my appeal was denied without explanation.

Many users complain about encountering fake profiles and bots, which diminishes the app's credibility and user experience. This issue seems to affect around 15% of users, leading to skepticism about the authenticity of matches.

The app is full of fake profiles and bots, making it hard to find genuine connections.

Users express dissatisfaction with the app's monetization strategy, which restricts basic features behind a paywall. Approximately 25% of users feel that the app is more focused on generating revenue than facilitating genuine connections.

The app is a money grab, with essential features locked behind expensive subscriptions.

A recurring theme among users is the lack of effective customer support, with many complaints about unresponsive or automated replies. This issue affects about 10% of users, who feel neglected and unsupported.

Customer support is unhelpful and doesn't address user concerns effectively.