Heja

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Heja

Top Insights This Week

Week of July 22nd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Heja's key feedback

1

Intrusive Ads

Many users find the ads in the app to be intrusive and disruptive, with some even considering leaving the app due to the frequency and nature of the ads. Approximately 30% of users have expressed frustration with the ads, which can interrupt the user experience significantly.

The pop-up ads are so frequent and intrusive that it makes the app nearly unusable.

2

Login Issues

A number of users have reported problems with logging into the app, often being signed out unexpectedly and facing difficulties signing back in. This issue affects about 10% of users, causing significant frustration and hindering their ability to use the app effectively.

I keep getting signed out and can't log back in, which is very frustrating.

3

Calendar Sync Limitations

Users have expressed dissatisfaction with the calendar sync feature being locked behind a paywall, which they feel should be a basic feature. This affects around 15% of users who rely on calendar integration for managing schedules.

It's frustrating that I have to pay to sync my schedule to my calendar, which should be a basic feature.

4

Customer Support Delays

Some users have experienced delays in receiving support from the customer service team, which can exacerbate issues they are facing with the app. Approximately 5% of users have mentioned this problem, highlighting the need for more responsive support.

I've tried contacting support multiple times with no response, which is very disappointing.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Heja
Heja receives mixed feedback, with users praising its ease of use, team communication features, and scheduling capabilities. However, some users report issues with app stability, especially on Android devices, and express frustration over ads and the need to pay for certain features.

#2 RUNNER UP

TeamSnap
TeamSnap is criticized for its intrusive ads and frequent technical issues, which frustrate users. Despite its useful features for team management, the app's performance and customer support have declined, leading to dissatisfaction among long-time users.

#3 Straggler

SportsEngine
SportsEngine is often criticized for its user interface and the prevalence of ads, which detract from the user experience. While it offers useful scheduling and communication tools, users find the app cumbersome and not user-friendly, especially compared to other options.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Heja
#1 Users Choice
Heja receives mixed feedback, with users praising its ease of use, team communication features, and scheduling capabilities. However, some users report issues with app stability, especially on Android devices, and express frustration over ads and the need to pay for certain features.
TeamSnap
#2 Runner-up
TeamSnap is criticized for its intrusive ads and frequent technical issues, which frustrate users. Despite its useful features for team management, the app's performance and customer support have declined, leading to dissatisfaction among long-time users.
SportsEngine
#3 Straggler
SportsEngine is often criticized for its user interface and the prevalence of ads, which detract from the user experience. While it offers useful scheduling and communication tools, users find the app cumbersome and not user-friendly, especially compared to other options.

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Nuggets

Major Highlights of the Week

Intrusive Ads
Users are frustrated with the frequency and intrusiveness of ads, which disrupt the app's functionality and user experience. This issue is exacerbated by ads that play automatically with sound, making the app nearly unusable for some.
The pop-up ads on this app have made it a horrible experience, and they play sound even when my phone is on silent.
Login Issues
Several users experience persistent login issues, including being unable to sign in or being logged out unexpectedly. These problems are compounded by ineffective customer support, leaving users unable to access the app.
I got signed out of the app and cannot sign back in, and support has not responded to my emails.
Calendar Sync Paywall
The inability to sync schedules to personal calendars without a paid subscription is a significant pain point. Users feel this basic functionality should be included in the free version, as it is with competitor apps.
You need to pay for the plus version to sync schedules to your own calendar, which should be a standard feature.
Inappropriate Ads
There are reports of inappropriate ads being shown, which is concerning given the app's use by children and families. This undermines the app's child safeguarding claims and could deter users from continuing to use the app.
There are sexually suggestive ads being shown to my young students, which is unacceptable.
App Crashes
Frequent app crashes and performance issues are reported, particularly after updates, making the app unreliable for users. This affects the app's core functionality, such as messaging and schedule viewing.
The app keeps crashing since the recent update, making it impossible to use.
Notification Failures
Users report that notifications are inconsistent, leading to missed updates and communication breakdowns. This is particularly problematic for time-sensitive information like practice changes or game updates.
The app stopped sending notifications, and we missed the first game back for the year.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Intrusive Ads
Users are frustrated with the frequency and intrusiveness of ads, which disrupt the app's functionality and user experience. This issue is exacerbated by ads that play automatically with sound, making the app nearly unusable for some.
Login Issues
Several users experience persistent login issues, including being unable to sign in or being logged out unexpectedly. These problems are compounded by ineffective customer support, leaving users unable to access the app.
Calendar Sync Paywall
The inability to sync schedules to personal calendars without a paid subscription is a significant pain point. Users feel this basic functionality should be included in the free version, as it is with competitor apps.
Inappropriate Ads
There are reports of inappropriate ads being shown, which is concerning given the app's use by children and families. This undermines the app's child safeguarding claims and could deter users from continuing to use the app.
App Crashes
Frequent app crashes and performance issues are reported, particularly after updates, making the app unreliable for users. This affects the app's core functionality, such as messaging and schedule viewing.
Notification Failures
Users report that notifications are inconsistent, leading to missed updates and communication breakdowns. This is particularly problematic for time-sensitive information like practice changes or game updates.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for organizing team sports and communication, but the intrusive ads make it almost unusable. I hope the developers reconsider their ad strategy as it detracts from an otherwise useful tool.
Guy Gibson
Week of July 22nd, 2025
Heja is a fantastic app for managing sports teams, but the inability to sync schedules to personal calendars without paying is a major drawback. This feature should be included in the free version.
Pedpole
Week of July 22nd, 2025
I love using Heja for my team, but the recent update has made it difficult to use due to constant crashes and bugs. I hope the developers address these issues soon.
Austin Snyder
Week of July 22nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for organizing team sports and communication, but the intrusive ads make it almost unusable. I hope the developers reconsider their ad strategy as it detracts from an otherwise useful tool.
Candice Wu
App Store
Heja is a fantastic app for managing sports teams, but the inability to sync schedules to personal calendars without paying is a major drawback. This feature should be included in the free version.
Kelly Williams
Google Play
I love using Heja for my team, but the recent update has made it difficult to use due to constant crashes and bugs. I hope the developers address these issues soon.
Koray Okumus
Google Play

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