GameChanger

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of GameChanger's key feedback

Live Stream Issues

Many users report frequent crashes and buffering during live streams, affecting approximately 20% of users. This disrupts the viewing experience, especially during important games.

The live stream keeps crashing, making it impossible to watch my grandchild's game.

Premium Access Problems

Users often face issues accessing premium features even after payment, affecting around 15% of users. This leads to frustration as they cannot access the content they paid for.

I paid for premium but still can't access the features, and it's very frustrating.

App Crashes and Freezes

The app frequently crashes or freezes, particularly on Android devices, impacting about 10% of users. This makes it difficult to use the app reliably during games.

The app crashes every time I try to use it, making it unusable.

Excessive Ads

Users complain about the high frequency of ads interrupting gameplay, affecting approximately 12% of users. This detracts from the overall user experience, especially during live streams.

There are too many ads during the game, which is very annoying.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

GameChanger

GameChanger receives high praise for its ease of use, live streaming capabilities, and team management features, making it a favorite among users who appreciate staying connected to games remotely. However, some users express frustration with technical glitches, subscription costs, and account management issues.

#2 RUNNER UP

Hudl

Hudl is appreciated for its video analysis tools and support, which are beneficial for athletes and coaches. However, users frequently report issues with app stability, login problems, and a cumbersome user interface, which detracts from the overall experience.

#3 Straggler

TeamSnap

TeamSnap is valued for its team communication and scheduling features, but users are often frustrated by intrusive ads and technical issues that hinder usability. The app's customer support and subscription model also receive criticism, impacting user satisfaction.

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Nuggets

Major Highlights of the Week

Streaming Issues

Users experience frequent crashes and buffering during live game streams, making it difficult to watch games smoothly. This issue is exacerbated by excessive ads that interrupt the viewing experience.

The video for the tournament I was trying to watch this weekend was constantly crashing with 4 spinning dots during play.

Subscription Problems

Many users report issues with premium subscriptions not unlocking features, despite being charged. This leads to frustration as they cannot access the content they paid for.

I upgraded to premium and still cannot access the additional features.

App Crashes

The app frequently crashes, especially on Android devices, disrupting user experience and making it unreliable for live game tracking. This instability is a significant barrier to consistent usage.

The app crashes every single time it's used now.

Ad Overload

Excessive and repetitive ads during gameplay disrupt the user experience, with some users noting that ads play more reliably than the game streams themselves.

At times this year I have seen 5 ads for Dicks at each break in the inning, sometimes the same ad repeats 5 times at each break!

Device Compatibility

Users face compatibility issues with certain devices, particularly with casting to TVs and using the app on desktops, limiting the flexibility of viewing options.

I have the Apple adapter to watch my phone broadcasts on my TV, but Game Changer will not allow that either.

Feature Limitations

There is dissatisfaction with the lack of certain features, such as the inability to zoom in on videos or access full team stats without additional payment, which limits the app's functionality.

I can't zoom. If I cast to TV screen gets small. Can't watch on my desktop.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Streaming Issues

Subscription Problems

Many users report issues with premium subscriptions not unlocking features, despite being charged. This leads to frustration as they cannot access the content they paid for.

App Crashes

The app frequently crashes, especially on Android devices, disrupting user experience and making it unreliable for live game tracking. This instability is a significant barrier to consistent usage.

Ad Overload

Excessive and repetitive ads during gameplay disrupt the user experience, with some users noting that ads play more reliably than the game streams themselves.

Device Compatibility

Users face compatibility issues with certain devices, particularly with casting to TVs and using the app on desktops, limiting the flexibility of viewing options.

Feature Limitations

There is dissatisfaction with the lack of certain features, such as the inability to zoom in on videos or access full team stats without additional payment, which limits the app's functionality.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for tracking stats for baseball but not in football. It would be helpful to have a feature to easily input player positions and substitutions during games. GameChanger is a good app, but please add more football features.

CDUBS 1

Week of July 22nd, 2025

I love GameChanger—it’s been a game-changer for our team. The lineup sharing feature is super helpful, but I recently lost access to the new scoring interface, which was much more intuitive and faster. Please consider making the new interface available again or allowing us to choose between layouts.

mom2peyton

Week of July 22nd, 2025

I really like the app and its functionality, but I wish it had a companion app for the watch to show scores and counts. It would be great to have that feature.

Ckline7046

Week of July 22nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

Kelly Williams

Google Play

I really like the app and its functionality, but I wish it had a companion app for the watch to show scores and counts. It would be great to have that feature.

Koray Okumus

Google Play

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User Experience Report

Report Date

GameChanger

Top Insights This Week

Live Stream Issues

Premium Access Problems

App Crashes and Freezes

Excessive Ads

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts