Free VPN by Free VPN .org™

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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Free VPN by Free VPN .org™

Top Insights This Week

Week of July 22nd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
Sign In
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All Insights

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TOP INSIGHTS

A weekly roundup of Free VPN by Free VPN .org™'s key feedback

1

Connection Issues

Many users report frequent disconnections and difficulty maintaining a stable connection, affecting approximately 20% of users. This issue is particularly frustrating for those relying on the VPN for continuous use.

The VPN keeps disconnecting for no reason.

2

Ad Overload

A significant number of users are frustrated by the excessive number of ads required to gain VPN access, with about 15% expressing dissatisfaction. This can make the app feel more like an ad platform than a VPN service.

WAY TOO MANY ADS, IT'S RIDICULOUS.

3

False Free Claims

Users feel misled by the app's claim of being free, as many find they must either watch numerous ads or pay for a subscription, affecting around 10% of users. This bait-and-switch tactic has led to trust issues.

You should remove the word 'free' since it's not free at all.

4

Regional Connection Problems

Some users experience issues connecting to specific regions, such as China and Turkey, which affects about 5% of users. This limits the app's effectiveness for those needing access to these locations.

Turkey doesn't work.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

ExpressVPN
ExpressVPN receives overwhelmingly positive feedback for its reliability, speed, and ease of use. Users appreciate its seamless integration, strong security features, and the ability to bypass geo-restrictions effectively.

#2 RUNNER UP

Free VPN by Free VPN .org™
Free VPN by Free VPN .org™ garners mixed reviews, with users praising its free access and ease of use, but criticizing the frequent ads and occasional connectivity issues. While many find it effective for basic needs, others are frustrated by the ad-based model and intermittent service interruptions.

#3 Straggler

NordVPN
NordVPN is praised for its fast speeds, security features, and user-friendly interface. However, some users report connectivity issues and difficulties with customer support, particularly when using the service in regions with strict internet regulations.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
ExpressVPN
#1 Users Choice
ExpressVPN receives overwhelmingly positive feedback for its reliability, speed, and ease of use. Users appreciate its seamless integration, strong security features, and the ability to bypass geo-restrictions effectively.
Free VPN by Free VPN .org™
#2 Runner-up
Free VPN by Free VPN .org™ garners mixed reviews, with users praising its free access and ease of use, but criticizing the frequent ads and occasional connectivity issues. While many find it effective for basic needs, others are frustrated by the ad-based model and intermittent service interruptions.
NordVPN
#3 Straggler
NordVPN is praised for its fast speeds, security features, and user-friendly interface. However, some users report connectivity issues and difficulties with customer support, particularly when using the service in regions with strict internet regulations.

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Nuggets

Major Highlights of the Week

Ad Overload
Users are frustrated with the excessive number of ads required to gain VPN access, which disrupts the user experience and diminishes the app's perceived value. This issue is compounded by ads not loading properly, leading to wasted time and no VPN access.
I watched 12 ads for 24 hours of VPN, but the time runs out without me even using it.
Connection Instability
Frequent disconnections and inability to maintain a stable VPN connection are major concerns, causing interruptions in service and user dissatisfaction. This instability undermines the app's reliability, especially when users have watched ads to gain access.
The VPN keeps disconnecting for no reason, even after watching multiple ads.
False Free Claims
The app's claim of being 'free' is misleading, as users are required to watch numerous ads or pay for a subscription, leading to accusations of false advertising. This bait-and-switch tactic damages trust and user retention.
You should remove the word 'free' since it's not free at all; you're forced to watch ads or pay.
Regional Access Issues
Users report difficulties connecting to specific regions like China and Turkey, which limits the app's utility for accessing content in those areas. This regional connectivity issue contradicts the app's promise of global access.
China and Hong Kong don’t work for some reason, making it useless for those regions.
Premium Subscription Problems
Users experience issues with premium subscriptions, including unexpected charges and lack of noticeable improvements in service quality. This leads to dissatisfaction and perceptions of the app as a cash grab.
Inappropriate Ads
The presence of sexually explicit or inappropriate ads is a significant concern, as it detracts from the app's professionalism and user comfort. This issue is particularly troubling for users in shared or public environments.
Nasty sexually orientated ad, didn’t like it.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Ad Overload
Users are frustrated with the excessive number of ads required to gain VPN access, which disrupts the user experience and diminishes the app's perceived value. This issue is compounded by ads not loading properly, leading to wasted time and no VPN access.
Connection Instability
Frequent disconnections and inability to maintain a stable VPN connection are major concerns, causing interruptions in service and user dissatisfaction. This instability undermines the app's reliability, especially when users have watched ads to gain access.
False Free Claims
The app's claim of being 'free' is misleading, as users are required to watch numerous ads or pay for a subscription, leading to accusations of false advertising. This bait-and-switch tactic damages trust and user retention.
Regional Access Issues
Users report difficulties connecting to specific regions like China and Turkey, which limits the app's utility for accessing content in those areas. This regional connectivity issue contradicts the app's promise of global access.
Premium Subscription Problems
Users experience issues with premium subscriptions, including unexpected charges and lack of noticeable improvements in service quality. This leads to dissatisfaction and perceptions of the app as a cash grab.
Inappropriate Ads
The presence of sexually explicit or inappropriate ads is a significant concern, as it detracts from the app's professionalism and user comfort. This issue is particularly troubling for users in shared or public environments.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app used to work well, but now it disconnects frequently and doesn't let me watch ads to gain VPN time. It's frustrating because I liked the service before.
A Google user
Week of July 22nd, 2025
I love that you can watch ads to get VPN time, and it works well for me. It's a great free option if you don't mind the ads.
A Google user
Week of July 22nd, 2025
Sometimes the VPN doesn't connect, and the ads don't load properly, which is annoying. It used to be better, but now it's unreliable.
A Google user
Week of July 22nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app used to work well, but now it disconnects frequently and doesn't let me watch ads to gain VPN time. It's frustrating because I liked the service before.
Candice Wu
App Store
I love that you can watch ads to get VPN time, and it works well for me. It's a great free option if you don't mind the ads.
Kelly Williams
Google Play
Sometimes the VPN doesn't connect, and the ads don't load properly, which is annoying. It used to be better, but now it's unreliable.
Koray Okumus
Google Play

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