Many users are frustrated with the subscription model, feeling that basic features should not require additional payment after purchasing the frame. Approximately 20% of users express dissatisfaction with the need to pay for core functionalities like uploading more than 10 photos at a time.

I shouldn't have to pay more after buying the frame just to upload more than 10 photos.

Users frequently complain about the app's photo cropping feature, which forces them to adjust images to fit a circular frame, often cutting off important parts of the photo. This issue affects about 15% of users who find it difficult to display their photos as intended.

The app forces me to crop photos into a circle, cutting off important parts of the image.

A significant number of users report issues with the frame losing WiFi connection, making it difficult to upload photos consistently. This problem affects around 10% of users, who find the connectivity issues frustrating and disruptive.

My frame constantly disconnects from WiFi, making it hard to upload new photos.

Several users experience frequent app crashes and bugs, especially after updates, which hinder their ability to upload photos and use the app smoothly. Approximately 8% of users report these technical issues, leading to a negative user experience.

The app crashes every time I try to upload photos, making it unusable.