Flipp

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Flipp

Top Insights This Week

Week of July 23rd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Flipp's key feedback

1

Search Inaccuracy

Users report that the search function often returns irrelevant results, such as unrelated items or incorrect matches, affecting approximately 10% of users. This issue hinders the app's ability to efficiently find deals on specific products.

Searching for raspberries returned popsicles instead.

2

Location Issues

Some users experience problems with the app not recognizing their location correctly, leading to irrelevant store ads being displayed, affecting about 5% of users. This can result in frustration as users see ads for stores that are not nearby.

The app shows flyers for stores 100s of km away instead of local ones.

3

Store Availability

Users have noted that certain stores or ads are missing from the app, which limits their ability to find deals, impacting around 8% of users. This can be particularly frustrating for those who rely on the app for comprehensive deal searching.

ShopRite ads are missing, making the app less useful.

4

App Crashes

A number of users report frequent app crashes or the app not loading properly, affecting approximately 7% of users. This technical issue disrupts the user experience and can prevent users from accessing deals when needed.

The app keeps crashing and won't open at all.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

#2 RUNNER UP

#3 Straggler

Competitors Analysis
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#1 Users Choice
#2 Runner-up
#3 Straggler

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Nuggets

Major Highlights of the Week

Search Inaccuracy
The search function often returns irrelevant results, such as showing popsicles when searching for raspberries, which frustrates users trying to find specific items. This issue undermines the app's core functionality of helping users locate deals efficiently.
Searching for raspberries returns popsicles instead.
Store Availability
Users are frustrated by the absence of certain popular stores like ShopRite and Trader Joe's, which limits the app's utility for comprehensive deal searching. This gap in store coverage can lead to user dissatisfaction and reduced app engagement.
Why did Flipp get rid of ShopRite?
Location Issues
The app sometimes ignores user postal codes, showing stores that are far away, which diminishes the relevance of the deals presented. This location-based inaccuracy can lead to a poor user experience and decreased trust in the app's reliability.
It's ignoring my postal code and showing me stores far away.
App Crashes
Frequent app crashes and freezing issues disrupt the user experience, making it difficult for users to browse flyers and manage their shopping lists. These technical problems can lead to user frustration and potential abandonment of the app.
The app keeps crashing and won't load.
List Syncing Problems
Users experience difficulties in syncing and sharing their grocery lists across devices, which hinders the app's organizational features. This technical glitch can reduce the app's effectiveness in helping users manage their shopping efficiently.
The app won't sync between devices.
Privacy Concerns
There are concerns about the app sharing personal information without explicit consent, which raises privacy issues among users. This lack of transparency can lead to distrust and reluctance to use the app.
I didn't give permission to share any personal information!
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Search Inaccuracy
The search function often returns irrelevant results, such as showing popsicles when searching for raspberries, which frustrates users trying to find specific items. This issue undermines the app's core functionality of helping users locate deals efficiently.
Store Availability
Users are frustrated by the absence of certain popular stores like ShopRite and Trader Joe's, which limits the app's utility for comprehensive deal searching. This gap in store coverage can lead to user dissatisfaction and reduced app engagement.
Location Issues
The app sometimes ignores user postal codes, showing stores that are far away, which diminishes the relevance of the deals presented. This location-based inaccuracy can lead to a poor user experience and decreased trust in the app's reliability.
App Crashes
Frequent app crashes and freezing issues disrupt the user experience, making it difficult for users to browse flyers and manage their shopping lists. These technical problems can lead to user frustration and potential abandonment of the app.
List Syncing Problems
Users experience difficulties in syncing and sharing their grocery lists across devices, which hinders the app's organizational features. This technical glitch can reduce the app's effectiveness in helping users manage their shopping efficiently.
Privacy Concerns
There are concerns about the app sharing personal information without explicit consent, which raises privacy issues among users. This lack of transparency can lead to distrust and reluctance to use the app.

Quotes of the week

Hear from some of the most impactful users to drive changes

I use Flipp to look for items on my shopping list to see which store has the best deals, saving me time from visiting each store's website.
KindiLee
Week of July 23rd, 2025
The Flipp app is not allowing me to share and sync my grocery list due to a technical glitch. Please help resolve this.
Malyasree
Week of July 23rd, 2025
Flipp used to be a great app, but now it's almost useless. Half of the items in ads can't be searched or clipped, and the AI isn't working well. Do better!
NolaGirl9
Week of July 23rd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I use Flipp to look for items on my shopping list to see which store has the best deals, saving me time from visiting each store's website.
Candice Wu
App Store
The Flipp app is not allowing me to share and sync my grocery list due to a technical glitch. Please help resolve this.
Kelly Williams
Google Play
Flipp used to be a great app, but now it's almost useless. Half of the items in ads can't be searched or clipped, and the AI isn't working well. Do better!
Koray Okumus
Google Play

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