Fitbod: Gym & Fitness Planner

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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TOP INSIGHTS

A weekly roundup of Fitbod: Gym & Fitness Planner's key feedback

Subscription Transparency

Many users express frustration over the lack of upfront disclosure about the app's subscription costs, with some feeling misled after investing time in setup only to discover a paywall. Approximately 20% of users mention this issue in their reviews.

The app requires payment after setup, which isn't clear initially, making it feel like a bait-and-switch.

Buggy Experience

Users report frequent bugs, such as app crashes and repeated exercises, which disrupt the workout experience. This issue affects about 15% of users, who find these technical problems hinder their ability to use the app effectively.

The app crashes often and repeats the same exercises, making it frustrating to use.

Limited Customization

A significant number of users wish for more customization options, such as the ability to create personalized workout splits or adjust exercises based on equipment availability. This concern is raised by around 10% of users.

I love the app but wish I could customize my workout splits more freely.

Customer Support Issues

Several users express dissatisfaction with customer support, citing unhelpful responses and difficulties in resolving issues like subscription cancellations. This affects about 8% of users, who feel unsupported when encountering problems.

Customer support was unhelpful when I tried to cancel my subscription, leaving me frustrated.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Nike Training Club

Nike Training Club is highly praised for its variety of workouts, user-friendly interface, and the fact that it is free. Users appreciate the diverse workout options, including strength, yoga, and HIIT, and the motivational features like badges and achievements. However, some users have noted issues with app stability and the need for more equipment-specific workouts.

#2 RUNNER UP

Fitbod: Gym & Fitness Planner

Fitbod receives mixed feedback, with users appreciating its AI-generated workouts and customization options. Many users find it effective for tracking progress and adapting to available equipment. However, there are complaints about the disparity in features between iOS and Android versions, subscription costs, and limited integration with other fitness apps.

#3 Straggler

JEFIT Workout Planner

JEFIT is well-regarded for its comprehensive tracking features and community support. Users appreciate the ability to customize workouts and track progress over time. However, some users find the app's interface complex and have experienced issues with recent updates affecting usability.

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Nuggets

Major Highlights of the Week

Subscription Transparency

Users are frustrated with the lack of upfront disclosure about the app's subscription costs, feeling misled after investing time in setup only to discover a paywall.

I was asked to fill out all my info, including my email, before being shown the pricing.

Exercise Repetition

The app frequently suggests the same exercises multiple times within a single workout, leading to user dissatisfaction with the lack of variety and perceived AI limitations.

The app repeats the same exercise multiple times in one workout (today it gave me the same move 4 times out of 11).

Customer Support Issues

Users report inadequate customer support, with unresolved issues and unresponsive communication, leading to dissatisfaction and distrust in the service.

I reached out to them got nowhere. No refund no real support nothing, just excuses!

Customization Limitations

There is a demand for more customization options, such as the ability to set max weights for machines and create personalized workout splits, which are currently lacking.

Need to add an option to tell the app/ai when you’ve maxed out the weight on a particular machine.

Android Feature Parity

Android users feel disadvantaged due to missing features compared to the iOS version, such as Strava integration and rest timers, affecting their overall experience.

The Android version of the app is only half of what Apple users are getting but still the whole price.

Rest Timer Notifications

The rest timer fails to notify users when their phone is locked, disrupting workout flow and causing frustration among users who rely on this feature.

The rest timer never actually notifies me that my rest is over if my phone is locked.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Subscription Transparency

Users are frustrated with the lack of upfront disclosure about the app's subscription costs, feeling misled after investing time in setup only to discover a paywall.

Exercise Repetition

The app frequently suggests the same exercises multiple times within a single workout, leading to user dissatisfaction with the lack of variety and perceived AI limitations.

Customer Support Issues

Users report inadequate customer support, with unresolved issues and unresponsive communication, leading to dissatisfaction and distrust in the service.

Customization Limitations

There is a demand for more customization options, such as the ability to set max weights for machines and create personalized workout splits, which are currently lacking.

Android Feature Parity

Android users feel disadvantaged due to missing features compared to the iOS version, such as Strava integration and rest timers, affecting their overall experience.

Rest Timer Notifications

The rest timer fails to notify users when their phone is locked, disrupting workout flow and causing frustration among users who rely on this feature.

Quotes of the week

Hear from some of the most impactful users to drive changes

Fitbod has completely changed how I train. It takes all the guesswork out and builds smart workouts that actually fit my goals. The progress tracking, muscle recovery insights, and customized routines are all spot on. I’ve been lifting for a long time, and this app still pushes me harder than ever.

ReneGRFit

I love this app! I love how it changes up my routine to keep it interesting, and that it adds weight in a sustainable manner. A couple of things I think that will make it better: Move plate calculator to somewhere easier to use where we don’t accidentally log a set trying to get to it. Remember the weight of things.

Noworkyworky

I love this app. It's got me from having virtually no muscle to about 8% body fat. It takes all the effort out of thinking about what you want to do so that you can just go to the gym and turn off your brain.

A Google user

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The quotes of the week

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Candice Wu

App Store

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Report Date

Fitbod: Gym & Fitness Planner

Top Insights This Week

Subscription Transparency

Buggy Experience

Limited Customization

Customer Support Issues

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

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