Fitbod: Gym & Fitness Planner

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Fitbod: Gym & Fitness Planner's key feedback

Subscription Transparency

Many users feel misled by the app's initial presentation as free, only to discover a paywall after setup. Approximately 20% of users express frustration over the lack of upfront pricing information, leading to dissatisfaction and distrust.

I was disappointed to find out that the app isn't free after going through the setup process.

Exercise Variety Issues

Users report a lack of variety in workout recommendations, with some experiencing repetitive exercises despite requests for more diversity. This affects around 15% of users, who find the app less useful over time due to the monotony.

The app keeps giving me the same exercises every day, which is frustrating.

Customer Support Concerns

A significant number of users, about 10%, have reported issues with customer support, citing slow response times and unhelpful interactions, which diminishes their overall experience with the app.

I reached out to customer support but never received a response to my issue.

Android vs. iOS Disparity

Android users, making up about 12% of the feedback, feel disadvantaged due to missing features compared to the iOS version, leading to dissatisfaction with the app's value for the subscription cost.

The Android version lacks features that are available on iOS, which is disappointing.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Fitbod: Gym & Fitness Planner

Fitbod receives mixed feedback. Users appreciate its AI-generated workouts, customization options, and integration with various devices. However, there are complaints about the lack of feature parity between iOS and Android versions, subscription costs, and occasional glitches.

#2 RUNNER UP

Strong Workout Tracker Gym Log

Strong is praised for its simplicity, effective workout tracking, and seamless integration with smartwatches. Users appreciate the app's intuitive design and comprehensive features, although some recent updates have introduced minor usability issues.

#3 Straggler

MyFitnessPal

MyFitnessPal is valued for its comprehensive food tracking and ease of use, helping users manage their diet and fitness goals. However, recent changes have moved many features behind a paywall, leading to dissatisfaction among long-time users who previously enjoyed these features for free.

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Nuggets

Major Highlights of the Week

Subscription Transparency

Users are frustrated with the lack of upfront information about subscription costs, feeling misled after investing time in setup only to discover a paywall.

I was disappointed to find out about the subscription fee only after setting up my account.

Feature Disparity

Android users are dissatisfied with the app's limited features compared to the iOS version, particularly the lack of integration with other fitness apps and missing functionalities.

The Android version lacks many features available on iOS, like Strava integration.

Exercise Recommendations

The app's AI often suggests inappropriate exercises, such as recommending low weights for experienced users or repeating the same exercises, which undermines its personalization promise.

The app suggested 5 lb dumbbells for bicep curls, which is too light for my level.

Customer Support Delays

Users experience significant delays in customer support responses, leading to unresolved issues and dissatisfaction with the service.

It took Fitbod 7 days to respond to my issue, and the solution was ineffective.

Data Sync Issues

There are persistent problems with syncing data between devices and apps, causing users to lose workout history and muscle fatigue tracking.

The app often loses my workout history and muscle fatigue data due to sync issues.

Limited Exercise Library

The app lacks many basic exercises and machines found in most gyms, and there is no easy way to request new equipment be added.

The app is missing basic exercises like the Torso Twist, which limits its usefulness.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Subscription Transparency

Users are frustrated with the lack of upfront information about subscription costs, feeling misled after investing time in setup only to discover a paywall.

Feature Disparity

Android users are dissatisfied with the app's limited features compared to the iOS version, particularly the lack of integration with other fitness apps and missing functionalities.

Exercise Recommendations

The app's AI often suggests inappropriate exercises, such as recommending low weights for experienced users or repeating the same exercises, which undermines its personalization promise.

Customer Support Delays

Users experience significant delays in customer support responses, leading to unresolved issues and dissatisfaction with the service.

Data Sync Issues

There are persistent problems with syncing data between devices and apps, causing users to lose workout history and muscle fatigue tracking.

Limited Exercise Library

The app lacks many basic exercises and machines found in most gyms, and there is no easy way to request new equipment be added.

Quotes of the week

Hear from some of the most impactful users to drive changes

I've been using Fitbod for 3 years now and it was great until a few months ago. Recently, I keep getting the same workout exercises daily, even after suggesting to recommend them less. The variety of exercises I used to get has significantly decreased, which is unfortunate.

TSaun97

Week of July 24th, 2025

I love the app, but the only issue I have now is that I can no longer view my upcoming workouts for the week. It would be great to have this feature back.

Ka$h D

Week of July 24th, 2025

This app has the potential to be great, but it's missing many basic exercises and machines found in most gyms. There's no easy way to request new equipment be added, and the development team is unhelpful. If the app maintained an up-to-date list of equipment and exercises, I'd recommend it.

wijessp

Week of July 24th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

I love the app, but the only issue I have now is that I can no longer view my upcoming workouts for the week. It would be great to have this feature back.

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Report Date

Fitbod: Gym & Fitness Planner

Top Insights This Week

Subscription Transparency

Exercise Variety Issues

Customer Support Concerns

Android vs. iOS Disparity

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Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts