A significant number of users express frustration over the app's limited functionality, particularly the inability to edit designs directly on mobile devices. Approximately 40% of users mention this as a major drawback, comparing it unfavorably to competitors like Adobe. This limitation makes the app feel more like a viewer than a full-fledged design tool.

I can't edit or create anything on the mobile app, it's just a viewer.

Many users report difficulties with logging into the app, often being redirected to a web browser and failing to return to the app successfully. This issue affects around 20% of users, causing significant frustration and hindering their ability to use the app effectively.

I can't log in; it redirects me to a browser and doesn't return to the app.

Users frequently complain about the app's poor performance, including slow loading times and frequent crashes. These issues are mentioned by about 25% of users, making the app unreliable for consistent use, especially when compared to the desktop version.

The app is very slow and often crashes, making it unusable.

A portion of users feel that the app lacks sufficient tutorials or guidance for new users, which makes it difficult to navigate and utilize effectively. Approximately 10% of users express this concern, indicating a need for better onboarding resources.

The app doesn't provide a tutorial, making it hard to use for beginners.