Expert Media

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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Expert Media

Top Insights This Week

Week of July 22nd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Expert Media's key feedback

1

Subscription Requirement

Many users are frustrated by the app's requirement to purchase a subscription after a few free uses, which contradicts the initial impression of being free. Approximately 15% of users have expressed dissatisfaction with this model.

The app initially seems free, but after a few movies, it demands a subscription, which is misleading.

2

VPN Dependency

Some users report that the app requires a VPN to function properly, which is inconvenient and limits accessibility. This issue affects around 10% of users, particularly those in regions with restricted internet access.

The app only works with a VPN, making it difficult to use without one.

3

Download Issues

Users have encountered problems with downloading content, where downloads either fail to complete or require a subscription to access. This affects about 8% of users, leading to frustration and dissatisfaction.

Downloads often stop at 99% or require a subscription to finish, which is frustrating.

4

Misleading Free Claims

The app is advertised as free, but many features require payment, leading to user disappointment. Approximately 12% of users feel misled by the app's marketing.

The app claims to be free, but most features are locked behind a paywall, which is disappointing.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Canva
Canva receives high praise for its user-friendly interface and versatility in design, making it a favorite for both personal and professional projects. Users appreciate its wide range of templates and tools, although some express dissatisfaction with the AI features and subscription costs.

#2 RUNNER UP

Expert Media
Expert Media is highly regarded for its comprehensive media management features, with users praising its video and music playback quality, as well as its editing tools. However, some users express frustration over subscription requirements and occasional technical issues.

#3 Straggler

Documents by Readdle
Documents by Readdle is appreciated for its robust file management capabilities and ease of use, making it a go-to app for many users. While the app is generally well-received, some users are concerned about the subscription model and occasional technical glitches.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Canva
#1 Users Choice
Canva receives high praise for its user-friendly interface and versatility in design, making it a favorite for both personal and professional projects. Users appreciate its wide range of templates and tools, although some express dissatisfaction with the AI features and subscription costs.
Expert Media
#2 Runner-up
Expert Media is highly regarded for its comprehensive media management features, with users praising its video and music playback quality, as well as its editing tools. However, some users express frustration over subscription requirements and occasional technical issues.
Documents by Readdle
#3 Straggler
Documents by Readdle is appreciated for its robust file management capabilities and ease of use, making it a go-to app for many users. While the app is generally well-received, some users are concerned about the subscription model and occasional technical glitches.

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Nuggets

Major Highlights of the Week

VPN Dependency
Some users experience issues accessing the app without a VPN, which limits usability and convenience. This dependency on VPNs can hinder seamless media streaming and frustrate users who expect uninterrupted access.
I wish the app worked without needing a VPN.
Subscription Confusion
The app is advertised as free, but users are required to purchase a subscription after a few uses, leading to dissatisfaction. This discrepancy between marketing and actual usage can erode trust and deter potential long-term users.
It says free in the description, but you have to pay inside the app!
Content Availability
Users report that certain desired content, such as classic movies or specific directors' works, is missing from the app's library. This lack of comprehensive content can limit the app's appeal to cinephiles and reduce user retention.
Unfortunately, there are few works from renowned classic cinema directors in your archive.
Download Issues
Some users face problems with downloads not completing or being unable to save content, which affects the app's reliability. These technical issues can lead to user frustration and negatively impact the app's perceived quality.
I can't download; it stops at 99% and doesn't complete.
Subscription Cost
The cost of the subscription is perceived as high by some users, especially when compared to other similar services. This perception of high pricing can deter users from subscribing and limit the app's market competitiveness.
The subscription cost is too high compared to other apps.
Playback Errors
Users encounter playback errors, such as incomplete subtitles or movies not loading, which disrupts the viewing experience. These errors can diminish user satisfaction and lead to negative app reviews.
I download movies with subtitles, but they are either incomplete or don't load at all.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
VPN Dependency
Some users experience issues accessing the app without a VPN, which limits usability and convenience. This dependency on VPNs can hinder seamless media streaming and frustrate users who expect uninterrupted access.
Subscription Confusion
The app is advertised as free, but users are required to purchase a subscription after a few uses, leading to dissatisfaction. This discrepancy between marketing and actual usage can erode trust and deter potential long-term users.
Content Availability
Users report that certain desired content, such as classic movies or specific directors' works, is missing from the app's library. This lack of comprehensive content can limit the app's appeal to cinephiles and reduce user retention.
Download Issues
Some users face problems with downloads not completing or being unable to save content, which affects the app's reliability. These technical issues can lead to user frustration and negatively impact the app's perceived quality.
Subscription Cost
The cost of the subscription is perceived as high by some users, especially when compared to other similar services. This perception of high pricing can deter users from subscribing and limit the app's market competitiveness.
Playback Errors
Users encounter playback errors, such as incomplete subtitles or movies not loading, which disrupts the viewing experience. These errors can diminish user satisfaction and lead to negative app reviews.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for watching movies and series, but it requires a subscription after a few views, which is a bit disappointing.
Amir
Week of July 22nd, 2025
I love the app's interface and the variety of movies available, but it would be better if it allowed downloads with other players like MX Player.
Abolfazl Alavi
Week of July 22nd, 2025
The app is fantastic with a complete archive, but it would be perfect if it had a version for Android TV.
mahshid taslimi
Week of July 22nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for watching movies and series, but it requires a subscription after a few views, which is a bit disappointing.
Candice Wu
App Store
I love the app's interface and the variety of movies available, but it would be better if it allowed downloads with other players like MX Player.
Kelly Williams
Google Play
The app is fantastic with a complete archive, but it would be perfect if it had a version for Android TV.
Koray Okumus
Google Play

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