Everlane
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Some users report inconsistent measurements when using the app, leading to ill-fitting clothes. Approximately 5% of users have experienced this issue, which undermines the app's promise of accuracy. This inconsistency can deter potential customers who rely on precise measurements for custom clothing.
2
A few users have expressed dissatisfaction with the quality of the fabric, describing it as cheap and not up to the standard expected for custom clothing. This issue affects about 3% of users, who feel that the fabric quality diminishes the overall value of the product.
3
Some users have trouble with the video fitting feature, experiencing timeouts and errors during the process. This affects around 2% of users, who find the process frustrating and time-consuming, potentially leading to a negative first impression of the service.
4
While the remake process is generally praised, a small percentage of users (about 2%) find it takes multiple attempts to achieve a satisfactory fit, which can be inconvenient and delay the overall satisfaction with the product.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.
Search for product issues and validate hypotheses.
Receive an AI summary, relevant tickets, sentiment and more.
Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.
Transform feedback into actionable trends and categories.
Use AI to turn feedback into impactful business actions.
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
Unify and analyze public competitor feedback to benchmark against their performance.
Learn from competitors' strengths and avoid their mistakes.
Create monthly SWOT comparisons.
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.