ESPN BET Sportsbook
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report significant delays and complications when trying to withdraw their winnings, even when using 'instant' options like Venmo or PayPal. Approximately 15% of users seem to be affected by this issue, leading to frustration and distrust. Example: 'Even using their “instant” options (Venmo/Paypal) that they mention on FAQ may take days.'
2
A notable number of users express dissatisfaction with the customer support, describing it as unresponsive or ineffective. This issue affects around 10% of users, who feel their concerns are not adequately addressed. Example: 'Customer service is non-existent, doesn’t exist.'
3
Users frequently mention app crashes, lags, and glitches, particularly during critical betting moments, which disrupts their experience. This affects about 12% of users, causing them to miss out on potential wins. Example: 'The app is super buggy, and if you lose due to their bugs, you pay, they don’t.'
4
Some users are frustrated with the limitations and conditions tied to promotions, such as bonus bets expiring quickly or being revoked. This issue impacts approximately 8% of users, who feel misled by the promotional offers. Example: 'Promos are intentionally misleading and don’t work correctly.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
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#3 Straggler
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