A significant issue is the cancellation of orders due to invalid promotional codes, affecting approximately 10% of users. Customers are frustrated when their orders are canceled after payment, especially when the promotional code was initially accepted.

I placed an order with a promo code, but it was canceled due to an 'invalid code' after payment.

Users experience problems with saving and accessing their wishlist and cart, impacting around 8% of users. Items often disappear or fail to save correctly, causing inconvenience and frustration.

My wishlist items disappeared, and I can't view or click on them anymore.

The app suffers from performance issues such as freezing, crashing, and slow loading times, affecting about 7% of users. These glitches hinder the shopping experience and deter users from using the app.

The app crashes and lags if I use it for too long, making it hard to shop.

There are complaints about sizing issues, particularly with petite sizes not fitting as expected, affecting approximately 5% of users. Customers find that the sizes run larger than anticipated, leading to dissatisfaction with the fit.

I ordered petite jeans, but they were too long, even though I ordered the smallest size.