ecobee
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users report that the app frequently fails to connect to the thermostat, rendering remote control features unreliable. Approximately 20% of users seem to be affected by this issue, which is particularly frustrating for those who rely on remote access. This problem often requires users to manually adjust the thermostat, defeating the purpose of having a smart device.
2
Many users are frustrated with the presence of ads within the app, especially since they have already purchased the device. This issue affects around 15% of users, who feel that the ads detract from the user experience and are an unnecessary intrusion.
3
The app's user interface is often described as confusing and difficult to navigate, with users struggling to perform basic tasks like setting schedules or adjusting temperatures. This issue seems to affect about 10% of users, who find the app's design unnecessarily complex.
4
The Eco+ feature, which automatically adjusts temperatures for energy savings, is a source of frustration for users who feel it overrides their preferences. Approximately 10% of users report issues with this feature, as it often changes settings without their consent, leading to discomfort.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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