Duolingo - Language Lessons

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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TOP INSIGHTS

A weekly roundup of Duolingo - Language Lessons's key feedback

Energy System Frustration

The new energy system limits users' ability to complete lessons, even when they perform well, leading to dissatisfaction and a feeling of being pushed towards paid subscriptions. Approximately 20% of users express frustration with this change.

The new energy system is a downgrade, as it limits my ability to complete lessons even when I get everything right.

Inadequate Language Instruction

Users feel that Duolingo does not provide enough foundational language instruction, leaving them to deduce important language rules on their own. This affects around 10% of users who seek more comprehensive language education.

Duolingo is fun but fails to teach the basics, leaving me to figure out language rules by myself.

Excessive Ads

The frequency and length of ads disrupt the learning experience, making it less enjoyable and pushing users towards paid versions. This issue affects about 15% of users who find the ads intrusive.

The amount of ads is ridiculous, making it hard to focus on learning without constant interruptions.

Political Content Concerns

Some users are uncomfortable with what they perceive as political or social agendas in language examples, which they find unnecessary and distracting. This concern is raised by approximately 5% of users.

I find the political references in language lessons unnecessary and distracting from learning.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Busuu

Busuu receives high praise for its structured and comprehensive language learning approach, with users appreciating the interactive features and feedback from native speakers. Many find it superior to other apps, citing its effectiveness and user-friendly design.

#2 RUNNER UP

Duolingo - Language Lessons

Duolingo is loved for its fun and engaging approach to language learning, with many users enjoying the gamified experience and variety of courses. However, some users express dissatisfaction with recent changes, such as the energy system and AI integration, which they feel detracts from the learning experience.

#3 Straggler

Babbel

Babbel is appreciated for its detailed and structured lessons, which many users find effective for adult learning. However, some users criticize the app for its subscription model and occasional technical issues, which can detract from the overall experience.

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Nuggets

Major Highlights of the Week

Energy System Frustration

The new energy system limits users to only a few lessons per day, regardless of performance, pushing them towards paid subscriptions. This change is perceived as a barrier to learning and a shift away from the app's original mission of accessible education.

The new energy system is a downgrade, limiting lessons even if you get everything right.

Inadequate Language Instruction

Users feel that Duolingo fails to provide comprehensive language instruction, leaving them unable to hold real conversations despite long-term use. The app's focus on repetitive and sometimes irrelevant phrases detracts from practical language acquisition.

After a year and a half of learning French, I still can't navigate around France properly.

Political Content Concerns

Some users are uncomfortable with what they perceive as politically charged content in language lessons, which they feel detracts from the learning experience. This has led to dissatisfaction and a perception of an agenda being pushed.

Lessons are full of 'wokeness' with unnecessary political references.

AI and Support Issues

The reliance on AI for support and lesson creation is seen as inadequate, with users reporting inaccurate translations and a lack of human interaction for resolving issues. This has led to frustration and a feeling of being unsupported.

Support is just terrible, all AI, and not helpful when you have problems.

Ads and Subscription Pressure

Excessive ads and constant prompts to upgrade to Super Duolingo disrupt the learning experience and are seen as aggressive monetization tactics. Users feel pressured to pay for features that were previously free or less intrusive.

The amount of ads is ridiculous, and they keep pushing Super Duolingo.

Missing Language Options

Users are disappointed by the absence of certain languages, such as Tagalog and Latvian, which limits the app's appeal to a broader audience. This gap in language offerings is a missed opportunity for user engagement and satisfaction.

My issue is it’s missing Tagalog, which I need to understand my wife's language.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Energy System Frustration

Inadequate Language Instruction

Political Content Concerns

AI and Support Issues

Ads and Subscription Pressure

Missing Language Options

Quotes of the week

Hear from some of the most impactful users to drive changes

The new energy system is frustrating. It limits the number of lessons I can complete, even if I get everything right. This feels like a push to make users pay for premium, which is disappointing.

Lildrummerboy79

Duolingo is a great app for learning languages, but the constant ads for Super Duolingo are annoying. It feels like they're pushing too hard for upgrades.

Ywyehehuwbd

I love Duolingo's fun and engaging approach to language learning, but I wish they provided more explanations on grammar and conjugations. Understanding the 'why' behind the language would be helpful.

avideodude9

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The quotes of the week

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The new energy system is frustrating. It limits the number of lessons I can complete, even if I get everything right. This feels like a push to make users pay for premium, which is disappointing.

Candice Wu

App Store

Duolingo is a great app for learning languages, but the constant ads for Super Duolingo are annoying. It feels like they're pushing too hard for upgrades.

Kelly Williams

Google Play

I love Duolingo's fun and engaging approach to language learning, but I wish they provided more explanations on grammar and conjugations. Understanding the 'why' behind the language would be helpful.

Koray Okumus

Google Play

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User Experience Report

Report Date

Duolingo - Language Lessons

Top Insights This Week

Energy System Frustration

Inadequate Language Instruction

Excessive Ads

Political Content Concerns

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Major Highlights of the Week

Major Highlights of the Week

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The quotes of the week

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