Dulux Visualiser

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Dulux Visualiser's key feedback

Frequent Crashes

A significant number of users report that the app frequently crashes, especially when trying to save or access projects. This issue affects approximately 20% of users, leading to frustration and abandonment of the app.

The app crashes every time I try to open my saved projects, making it unusable.

Inaccurate Color Matching

Users have expressed dissatisfaction with the app's color matching feature, which often fails to accurately identify or suggest the correct paint colors. This problem affects around 15% of users, who find the feature unreliable.

The app suggested 20 different color matches for my wall, none of which seemed accurate.

Poor Object Differentiation

The app struggles to differentiate between walls, ceilings, and other objects, leading to incorrect color application. This issue is reported by about 25% of users, who find it difficult to visualize their intended designs.

The app paints everything the same color, including the ceiling and furniture, which is not helpful.

Missing Features

Several users have noted the absence of key features such as a masking tape tool and landscape mode, which limits the app's functionality. Approximately 10% of users are affected by these missing features, impacting their overall experience.

I couldn't find the masking tape feature, making it impossible to apply different colors to adjacent walls.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Sherwin-Williams ColorSnap Visualizer

Sherwin-Williams ColorSnap Visualizer is highly praised for its user-friendly interface and accurate color matching capabilities. Users appreciate the app's ability to visualize colors effectively and its seamless integration with Sherwin-Williams' extensive color palette.

#2 RUNNER UP

Benjamin Moore Color Portfolio

Benjamin Moore Color Portfolio receives positive feedback for its intuitive design and reliable color representation. Users find the app helpful for exploring color options and appreciate its ability to provide accurate previews of paint colors in different lighting conditions.

#3 Straggler

Dulux Visualiser

Dulux Visualiser receives mixed feedback, with users appreciating its concept and potential but criticizing its technical issues. Common complaints include glitches, inaccurate color representation, and difficulties with the masking feature, although some users find it useful for getting a general idea of color schemes.

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Nuggets

Major Highlights of the Week

Project Loss

Users experience frequent app crashes leading to loss of saved projects, causing frustration and abandonment of the app.

After saving colors for a few projects, the app crashes and I lose everything.

Color Identification

The app fails to label visualized colors, leaving users unable to identify or purchase the correct paint shades.

I got great visualizations but didn't know which shades they were.

Wall Differentiation

The app struggles to differentiate between walls, ceilings, and other surfaces, resulting in inaccurate color application.

The app colors everything the same, including ceilings and walls.

Heritage Colors Missing

The app lacks the Heritage color collection, disappointing users seeking these specific shades.

The Heritage collection is not part of the app, which is a shame.

Landscape Mode Absence

The app does not support landscape mode on iPads, causing inconvenience for users who prefer this orientation.

The app works on an iPad, but not in landscape, which is really annoying.

Color Accuracy Issues

The app's color representation does not match real-life paint shades, leading to user dissatisfaction with the final results.

Paint shades do not reflect real life at all; they are significantly darker than the app shows.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Project Loss

Users experience frequent app crashes leading to loss of saved projects, causing frustration and abandonment of the app.

Color Identification

The app fails to label visualized colors, leaving users unable to identify or purchase the correct paint shades.

Wall Differentiation

The app struggles to differentiate between walls, ceilings, and other surfaces, resulting in inaccurate color application.

Heritage Colors Missing

The app lacks the Heritage color collection, disappointing users seeking these specific shades.

Landscape Mode Absence

The app does not support landscape mode on iPads, causing inconvenience for users who prefer this orientation.

Color Accuracy Issues

The app's color representation does not match real-life paint shades, leading to user dissatisfaction with the final results.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is a fantastic concept but is unreliable and buggy, constantly crashing and making it difficult to separate walls from ceilings. It's infuriating to use.

danieljosephley

Week of July 17th, 2025

The app doesn't differentiate between walls and ceilings, applying the same color everywhere. Modern iPhones have lidar, so it should allow selecting individual walls.

SergioUK

Week of July 17th, 2025

The app is not user-friendly; it paints everything, including non-wall items, and the colors don't match real life. It's a shame because it could be a great tool.

Vicksh10

Week of July 17th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app is a fantastic concept but is unreliable and buggy, constantly crashing and making it difficult to separate walls from ceilings. It's infuriating to use.

Candice Wu

App Store

The app doesn't differentiate between walls and ceilings, applying the same color everywhere. Modern iPhones have lidar, so it should allow selecting individual walls.

Kelly Williams

Google Play

The app is not user-friendly; it paints everything, including non-wall items, and the colors don't match real life. It's a shame because it could be a great tool.

Koray Okumus

Google Play

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User Experience Report

Report Date

Dulux Visualiser

Top Insights This Week

Frequent Crashes

Inaccurate Color Matching

Poor Object Differentiation

Missing Features

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts