DOWN: The Casual Dating App

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

DOWN: The Casual Dating App

Top Insights This Week

Week of July 24th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of DOWN: The Casual Dating App's key feedback

1

Photo Verification Issues

Many users report difficulties with the photo verification process, which prevents them from completing their profiles or using the app effectively. Approximately 10% of users seem to be affected by this issue, leading to frustration and inability to engage with the app.

I can't upload any pictures because it keeps saying my photos are low quality, even though they're clear.

2

Fake Profiles and Bots

A significant number of users complain about encountering fake profiles and bots, which diminishes the authenticity and trustworthiness of the app. This issue appears to affect around 15% of users, leading to dissatisfaction and a perception of the app as a scam.

Most profiles seem fake, and nobody ever responds to messages.

3

Location and Distance Problems

Users frequently mention issues with the app's location settings, as it often shows profiles from far away, making it difficult to find local matches. This problem affects about 20% of users, who find the app's matching algorithm ineffective.

The app shows me profiles from hundreds of miles away, which is not helpful for meeting people nearby.

4

Subscription and Payment Frustrations

Many users express frustration with the app's subscription model, feeling that they are forced to pay for basic features and that the premium service does not deliver promised benefits. Approximately 25% of users are affected by this, leading to complaints about the app being a money grab.

I paid for premium, but it didn't improve my experience or help me get more matches.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Bumble
Bumble receives mixed feedback, with users appreciating its unique feature of women messaging first, but many criticize the app for its high costs and the prevalence of fake profiles. Users also express frustration with the app's subscription model and the lack of genuine connections.

#2 RUNNER UP

DOWN: The Casual Dating App
DOWN: The Casual Dating App has a mix of positive and negative feedback. Users appreciate its straightforward approach to casual dating and the photo verification process, but many complain about fake profiles, limited free features, and issues with distance filters. The app is often criticized for its monetization strategy and lack of genuine matches.

#3 Straggler

Tinder
Tinder is often criticized for its abundance of fake profiles and bots, with many users expressing dissatisfaction with the app's subscription model and lack of genuine connections. Despite this, some users still find success in meeting people nearby, but the overall sentiment is negative due to the app's focus on monetization over user experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Bumble
#1 Users Choice
Bumble receives mixed feedback, with users appreciating its unique feature of women messaging first, but many criticize the app for its high costs and the prevalence of fake profiles. Users also express frustration with the app's subscription model and the lack of genuine connections.
DOWN: The Casual Dating App
#2 Runner-up
DOWN: The Casual Dating App has a mix of positive and negative feedback. Users appreciate its straightforward approach to casual dating and the photo verification process, but many complain about fake profiles, limited free features, and issues with distance filters. The app is often criticized for its monetization strategy and lack of genuine matches.
Tinder
#3 Straggler
Tinder is often criticized for its abundance of fake profiles and bots, with many users expressing dissatisfaction with the app's subscription model and lack of genuine connections. Despite this, some users still find success in meeting people nearby, but the overall sentiment is negative due to the app's focus on monetization over user experience.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Photo Verification Issues
Users experience persistent issues with the photo verification process, preventing them from completing their profiles. This results in frustration and inability to use the app effectively.
I can't upload any pictures because it keeps saying my photos are low quality, even when they're not.
Location Mismatch
The app frequently shows users profiles from locations far away, making it difficult to find local matches. This undermines the app's promise of connecting users with nearby singles.
I'm in Canada, but the app keeps showing me profiles from the USA, which is not helpful.
Subscription Frustrations
Users are frustrated with the app's push for premium subscriptions without delivering promised features, such as seeing who liked them or messaging matches. This leads to perceptions of the app as a money grab.
Fake Profiles Concerns
There is a significant concern about the prevalence of fake profiles and bots, which diminishes trust in the app's user base. This issue affects user engagement and satisfaction.
Most profiles seem fake, and nobody ever responds to messages.
Messaging Glitches
Users report that messages often disappear or fail to send, disrupting communication and leading to missed connections. This technical issue severely impacts user experience.
Chats keep disappearing, and I can't continue conversations with matches.
Swipe Sensitivity Problems
The app's swipe functionality is overly sensitive, causing users to accidentally select options they did not intend to. This results in frustration and potential missed opportunities.
The app registers a swipe when I'm just trying to view more photos, leading to unwanted matches.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Photo Verification Issues
Users experience persistent issues with the photo verification process, preventing them from completing their profiles. This results in frustration and inability to use the app effectively.
Location Mismatch
The app frequently shows users profiles from locations far away, making it difficult to find local matches. This undermines the app's promise of connecting users with nearby singles.
Subscription Frustrations
Users are frustrated with the app's push for premium subscriptions without delivering promised features, such as seeing who liked them or messaging matches. This leads to perceptions of the app as a money grab.
Fake Profiles Concerns
There is a significant concern about the prevalence of fake profiles and bots, which diminishes trust in the app's user base. This issue affects user engagement and satisfaction.
Messaging Glitches
Users report that messages often disappear or fail to send, disrupting communication and leading to missed connections. This technical issue severely impacts user experience.
Swipe Sensitivity Problems
The app's swipe functionality is overly sensitive, causing users to accidentally select options they did not intend to. This results in frustration and potential missed opportunities.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for meeting like-minded people, but the subscription model is frustrating. I paid for premium, but it didn't improve my experience as expected. The app needs to be more transparent about what premium offers.
Tony Stottler
Week of July 24th, 2025
I love the concept and the community, but the app is too sensitive when swiping. I often accidentally like or dislike profiles, which is frustrating. It would be great if this could be fixed.
Richard Vogel
Week of July 24th, 2025
The app is a scam. I paid for premium expecting to see local matches, but I only get profiles from far away. The app doesn't deliver on its promises, and I regret spending money on it.
Chris New
Week of July 24th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for meeting like-minded people, but the subscription model is frustrating. I paid for premium, but it didn't improve my experience as expected. The app needs to be more transparent about what premium offers.
Candice Wu
App Store
I love the concept and the community, but the app is too sensitive when swiping. I often accidentally like or dislike profiles, which is frustrating. It would be great if this could be fixed.
Kelly Williams
Google Play
The app is a scam. I paid for premium expecting to see local matches, but I only get profiles from far away. The app doesn't deliver on its promises, and I regret spending money on it.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore