Many users express dissatisfaction with the 50% profit cut taken by Double Good, feeling it is excessive for a fundraising platform. Approximately 10% of users mention this as a concern, suggesting a desire for a more favorable profit-sharing model.

I wish they didn’t keep 50% of the profits, especially for non-profit organizations.

Users are often surprised by the high shipping costs, which can deter potential buyers and reduce overall sales. This issue affects about 5% of users, who feel that the additional shipping fees make the popcorn less appealing.

The price to deliver takes away from what profit you will get because people are less likely to buy once they see the shipping amount.

The app's limitation of a four-day fundraising period is seen as too short by some users, who feel it restricts their ability to maximize sales. Around 3% of users express a desire for a longer fundraising window to better accommodate their schedules.

I did not like that you cannot extend past four days; sometimes that’s not long enough to solicit people to buy.

Some users, particularly those in the blind community, report difficulties with app navigation due to unlabeled buttons, impacting their ability to use the app effectively. This issue affects about 2% of users, highlighting a need for improved accessibility features.

Many of the buttons are not labeled, and it is a big nuisance to those of us in the blind community.