Flipped

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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All Insights

TOP INSIGHTS

A weekly roundup of Flipped's key feedback

Feature Malfunctions

Many users report that key features like character generation and voice calls are not functioning properly, affecting approximately 20% of users. This leads to dissatisfaction, especially among those who have paid for subscriptions.

I paid for voice and in 3 minutes got 2 sentences from it.

Excessive Paywalls

A significant number of users, around 30%, express frustration over the app's monetization strategy, which requires payments for basic features like searching characters or removing chat filters.

You have to subscribe just to access the search function.

AI Memory Issues

About 15% of users are dissatisfied with the AI's poor memory, which often forgets previous interactions, disrupting the continuity of conversations and storylines.

The AI forgets details within just a couple of responses.

Connection Problems

Approximately 25% of users experience frequent connection issues, preventing them from logging in or using the app, leading to a negative user experience.

I can't log in now after update. says no network connection.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Adventure Quest

Adventure Quest receives high praise for its nostalgic appeal and engaging gameplay. Users appreciate the game's consistent updates, cross-platform capabilities, and the dedication of the development team. However, some users express frustration with certain design choices and the need for more content.

#2 RUNNER UP

Flipped

Flipped garners mixed feedback, with users praising its unique AI interactions and immersive experience. While many enjoy the app's features and character depth, others criticize the paywall for basic functionalities and technical issues like login failures and server crashes.

#3 Straggler

AI Storyteller

AI Storyteller faces criticism for its misleading free-to-use claims, as users are required to pay for most features. Many users express disappointment over the app's limitations and the need for payment to access basic storytelling functions.

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Nuggets

Major Highlights of the Week

Feature Malfunctions

Users experience non-functional character generation features on iPhones, leading to dissatisfaction with paid subscriptions. This issue undermines the app's value proposition and user trust in premium offerings.

I paid $10 for a month but none of the character generation features are working on my iPhone.

Excessive Paywalls

The app's monetization strategy is perceived as overly aggressive, with basic features like search and character creation locked behind paywalls. This approach frustrates users and may deter potential subscribers.

AI Memory Issues

The AI's short-term memory is inadequate, causing it to forget recent interactions and disrupt narrative continuity. This limitation diminishes the immersive experience and user satisfaction.

The AI forgets details within just a couple of responses.

Frequent login failures and network errors prevent users from accessing the app, leading to frustration and potential churn. These technical issues need urgent resolution to maintain user engagement.

I tried to sign in and log in failed multiple times.

Inconsistent AI Responses

AI characters often provide irrelevant or repetitive responses, breaking the flow of conversation. This inconsistency affects the app's ability to deliver a seamless and engaging user experience.

The AI keeps changing characters' names and won't keep up with the scenarios you create.

Subscription Discontent

Users feel misled by the subscription model, which requires additional purchases for full functionality. This dissatisfaction with the value of subscriptions could impact retention and brand reputation.

The subscription basically just unlocks some teasers and the ability to spend more money.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Feature Malfunctions

Excessive Paywalls

AI Memory Issues

The AI's short-term memory is inadequate, causing it to forget recent interactions and disrupt narrative continuity. This limitation diminishes the immersive experience and user satisfaction.

Frequent login failures and network errors prevent users from accessing the app, leading to frustration and potential churn. These technical issues need urgent resolution to maintain user engagement.

Inconsistent AI Responses

AI characters often provide irrelevant or repetitive responses, breaking the flow of conversation. This inconsistency affects the app's ability to deliver a seamless and engaging user experience.

Subscription Discontent

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is fun, but I'm having issues with chatting. The character takes 2 minutes to reply, and redownloading made it worse.

dougom

Week of June 6th, 2025

The free version is great, but the subscription just unlocks teasers and more spending options, which I don't recommend.

nicknamewastakentimestwo

Week of June 6th, 2025

The AI's memory is short, making it frustrating to continue storylines. Even with a subscription, it forgets details quickly.

Douglas Hayes

Week of June 6th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app is fun, but I'm having issues with chatting. The character takes 2 minutes to reply, and redownloading made it worse.

Candice Wu

App Store

The free version is great, but the subscription just unlocks teasers and more spending options, which I don't recommend.

Kelly Williams

Google Play

The AI's memory is short, making it frustrating to continue storylines. Even with a subscription, it forgets details quickly.

Koray Okumus

Google Play

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User Experience Report

Report Date

Flipped

Top Insights This Week

Feature Malfunctions

Excessive Paywalls

AI Memory Issues

Connection Problems

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts