Demosphere

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Demosphere's key feedback

Login Issues

A significant number of users, approximately 15%, report difficulties logging into the app, often due to issues with account creation or integration with Google accounts. This problem prevents users from accessing the app's features, leading to frustration and dissatisfaction.

I can't log in using my Google account, which I use for the website, making the app unusable for me.

Notification Problems

Around 10% of users experience unreliable notifications, which affects their ability to stay updated on important messages and schedule changes. This inconsistency can lead to missed communications and scheduling conflicts.

Notifications are spotty and not always reliable, causing me to miss important updates.

App Performance

Approximately 12% of users report that the app is slow, crashes frequently, or requires frequent reinstallation to function properly. These performance issues hinder the user experience and make the app less reliable.

The app runs super slow, and I often have to uninstall and reinstall it to get it to work.

Messaging Limitations

About 8% of users are frustrated by the app's messaging capabilities, including the inability to send images and unreliable message delivery. These limitations reduce the app's effectiveness as a communication tool.

I wish we could post images in messages; it would make communication much more effective.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Demosphere

Demosphere receives mixed feedback. Users appreciate its user-friendly interface, comprehensive scheduling, and communication features, which make managing sports activities easier. However, some users report issues with app glitches, slow performance, and unreliable notifications.

#2 RUNNER UP

TeamSnap

TeamSnap is praised for its ease of use and comprehensive features for team management, including scheduling and communication. However, users are frustrated by intrusive ads, frequent crashes, and poor customer support, which detract from the overall experience.

#3 Straggler

SportsEngine

SportsEngine is appreciated for its scheduling and communication capabilities, but users are often annoyed by the excessive ads and find the app not user-friendly. Many users report issues with notifications and app performance, leading to a less satisfactory experience.

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Nuggets

Major Highlights of the Week

RSVP Disappearances

RSVPs for games are disappearing, causing confusion for coaches about player attendance. This issue disrupts team planning and requires users to frequently reinstall the app.

RSVPs vanish, leaving coaches unsure of attendance.

Users face difficulties logging in due to missing Google login options and expired captcha keys, preventing access to the app. This creates a barrier to entry and frustrates users trying to manage their sports activities.

Update Notifications

The app repeatedly prompts users to update, even when they have the latest version, leading to unnecessary redirections to the app store. This bug causes user frustration and interrupts app usage.

App forces update check despite being current.

Messaging Glitches

Messages are not consistently delivered or visible, with some users seeing blank message boxes. This affects communication reliability and user trust in the app's messaging feature.

Messages aren't visible, showing blank boxes.

Calendar Sync Failures

Users experience issues syncing app events to personal calendars, despite following instructions. This limits the app's utility in integrating with users' existing scheduling tools.

Unable to sync app events to personal calendar.

Color Scheme Accessibility

The app's color scheme is not suitable for users with low vision, making it difficult for them to navigate and use the app effectively. This oversight excludes a segment of users from fully benefiting from the app.

Color scheme unusable for low vision users.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

RSVP Disappearances

RSVPs for games are disappearing, causing confusion for coaches about player attendance. This issue disrupts team planning and requires users to frequently reinstall the app.

Update Notifications

The app repeatedly prompts users to update, even when they have the latest version, leading to unnecessary redirections to the app store. This bug causes user frustration and interrupts app usage.

Messaging Glitches

Messages are not consistently delivered or visible, with some users seeing blank message boxes. This affects communication reliability and user trust in the app's messaging feature.

Calendar Sync Failures

Users experience issues syncing app events to personal calendars, despite following instructions. This limits the app's utility in integrating with users' existing scheduling tools.

Color Scheme Accessibility

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for managing my kids' sports schedules and staying connected with their teams. It's intuitive and easy to navigate, but I wish it had a feature to upload pictures.

anilreddyd

Week of July 22nd, 2025

The app has improved with the 2.0 release, working well with the schedule system and roster. It's great from both a club admin and parent perspective, with new features being added monthly.

Grove

Week of July 22nd, 2025

The app is easy to use and helps keep track of sports schedules and communication with parents and coaches. However, the messaging feature is unreliable, and notifications are often delayed or missing.

Andrea Osness

Week of July 22nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for managing my kids' sports schedules and staying connected with their teams. It's intuitive and easy to navigate, but I wish it had a feature to upload pictures.

Candice Wu

App Store

The app has improved with the 2.0 release, working well with the schedule system and roster. It's great from both a club admin and parent perspective, with new features being added monthly.

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Report Date

Demosphere

Top Insights This Week

Login Issues

Notification Problems

App Performance

Messaging Limitations

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts