A significant number of users experience problems logging into the app, with some facing persistent white screens or being logged out unexpectedly. Approximately 10% of users report this issue, which affects their ability to access insurance services efficiently.

The app keeps logging me out and shows a white screen saying 'gathering your details'.

Some users have reported unexpected increases in insurance prices, which can be frustrating and lead to a perception of unfair pricing. This issue affects around 5% of users, who feel misled by initial quotes.

The daily rate jumped from £21.99 to £36.99 overnight, which feels like a rip-off.

A few users are dissatisfied with the app's inability to insure certain high-end vehicles or provide coverage for specific needs, such as business use. This affects about 3% of users who find the app's coverage options limited.

I can't get insured on my parents' high-end cars like the 911 GTS or C63.

Some users encounter technical issues such as app crashes or errors when entering information, which disrupts the user experience. Approximately 4% of users report these technical problems.

The app crashes when I try to open it and says 'invalid license number' when accepting terms.