Some users experience significant price increases for insurance coverage, with costs rising unexpectedly from one day to the next. Approximately 5% of users report this issue, which can lead to dissatisfaction and perceptions of unfair pricing.

The price jumped from £21.99 to £36.99 overnight, which feels like a rip-off.

A small percentage of users, around 3%, encounter app crashes and login issues, preventing them from accessing the service. This technical problem can hinder the user experience and deter potential customers.

The app crashes when I try to open it, and I can't log in.

Some users, about 2%, are unable to insure certain high-end vehicles, which limits the app's usefulness for those with specific car models. This restriction can be frustrating for users who expect broader coverage options.

I can't get insured on my parents' 911 GTS or C63.

A few users, approximately 1%, report that certain cities or regions are not listed in the app, which restricts their ability to use the service. This limitation can be a barrier for users in less common locations.

Chhattisgarh state is not listed, so I can't use the app.