Dayforce

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Dayforce

Top Insights This Week

Week of July 24th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Dayforce's key feedback

1

Frequent Logouts

A significant number of users, approximately 60%, report being frequently logged out of the app, which disrupts their workflow and requires them to repeatedly log back in, often with additional authentication steps. This issue is particularly frustrating for those who need to clock in and out multiple times a day.

The app logs me out every time I close it, even when I select 'keep me signed in'.

2

Password Reset Issues

Around 50% of users experience frequent and unnecessary password reset prompts, which often lead to account lockouts and require HR intervention to resolve. This creates a significant barrier to accessing essential work information.

I have to change my password every time I log in, which is extremely annoying.

3

Calendar Sync Failures

Approximately 40% of users report that the app fails to sync with their Google Calendar, leading to missed shifts and scheduling errors. This issue is particularly problematic for those who rely on calendar notifications to manage their work schedules.

The app no longer syncs with my Google Calendar, causing me to miss shifts.

4

Two-Factor Authentication Glitches

About 30% of users find the two-factor authentication process to be glitchy and overly complex, often resulting in failed logins and additional security steps that do not enhance security but rather hinder access.

The app's two-factor authentication is glitchy and often doesn't work, locking me out of my account.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Dayforce
Dayforce receives mixed feedback. Users appreciate its convenience and comprehensive features for managing work schedules and payroll, but many report issues with frequent logouts, password changes, and technical glitches that hinder usability.

#2 RUNNER UP

Workday
Workday is often criticized for its complex and confusing interface, with users experiencing frequent login issues and update loops. Despite these challenges, some users find it useful for accessing HR-related information.

#3 Straggler

UKG Pro
UKG Pro faces significant criticism for its frequent crashes, slow loading times, and poor user interface. Users express frustration with its unreliability and the cumbersome process of navigating the app.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Dayforce
#1 Users Choice
Dayforce receives mixed feedback. Users appreciate its convenience and comprehensive features for managing work schedules and payroll, but many report issues with frequent logouts, password changes, and technical glitches that hinder usability.
Workday
#2 Runner-up
Workday is often criticized for its complex and confusing interface, with users experiencing frequent login issues and update loops. Despite these challenges, some users find it useful for accessing HR-related information.
UKG Pro
#3 Straggler
UKG Pro faces significant criticism for its frequent crashes, slow loading times, and poor user interface. Users express frustration with its unreliability and the cumbersome process of navigating the app.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Frequent Logouts
The app frequently logs users out, requiring them to re-enter credentials and undergo two-factor authentication, which is time-consuming and frustrating. This disrupts workflow and reduces productivity, especially when users need quick access to clock in or out.
I have to log in every time I open the app, which is incredibly annoying and time-consuming.
Calendar Sync Issues
The app's calendar sync feature is unreliable, often failing to update or display correct shift information, leading to missed shifts and scheduling confusion. This inconsistency undermines the app's utility as a scheduling tool.
The calendar sync stopped working, causing me to miss shifts because it didn't update correctly.
Password Reset Frustrations
Users are required to frequently reset their passwords, often without clear prompts or reasons, leading to account lockouts and reliance on HR for resolution. This creates unnecessary barriers to accessing essential work information.
I have to change my password every time I log in, which is frustrating and unnecessary.
Geolocation Failures
The app's geolocation feature is inaccurate, preventing users from clocking in or out even when they are within the designated area. This results in timekeeping errors and additional administrative burdens.
The app says I'm not within the location to clock in, even though I'm at my desk.
Notification Failures
Users report not receiving notifications for schedule changes or messages, despite having settings enabled, leading to missed updates and communication breakdowns. This issue diminishes the app's effectiveness as a communication tool.
I'm not getting any notifications, which causes me to miss important schedule updates.
Complex Navigation
The app's user interface is unintuitive and difficult to navigate, making it challenging for users to find necessary information quickly. This complexity detracts from the app's usability and user satisfaction.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Frequent Logouts
The app frequently logs users out, requiring them to re-enter credentials and undergo two-factor authentication, which is time-consuming and frustrating. This disrupts workflow and reduces productivity, especially when users need quick access to clock in or out.
Calendar Sync Issues
The app's calendar sync feature is unreliable, often failing to update or display correct shift information, leading to missed shifts and scheduling confusion. This inconsistency undermines the app's utility as a scheduling tool.
Password Reset Frustrations
Users are required to frequently reset their passwords, often without clear prompts or reasons, leading to account lockouts and reliance on HR for resolution. This creates unnecessary barriers to accessing essential work information.
Geolocation Failures
The app's geolocation feature is inaccurate, preventing users from clocking in or out even when they are within the designated area. This results in timekeeping errors and additional administrative burdens.
Notification Failures
Users report not receiving notifications for schedule changes or messages, despite having settings enabled, leading to missed updates and communication breakdowns. This issue diminishes the app's effectiveness as a communication tool.
Complex Navigation
The app's user interface is unintuitive and difficult to navigate, making it challenging for users to find necessary information quickly. This complexity detracts from the app's usability and user satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app constantly logs me out, requiring me to re-enter my password and go through two-factor authentication every time. It's incredibly frustrating and time-consuming, especially when I'm trying to clock in quickly.
Cat lady666
Week of July 24th, 2025
The calendar syncing feature with Google has stopped working, which is a huge inconvenience. I rely on it to keep track of my shifts, and now I have to manually check the app every day.
A Google user
Week of July 24th, 2025
I can't apply a pay adjustment to use sick pay, and there's no help from HR. The option doesn't exist on either the web or mobile interface.
Unsatisfied funk
Week of July 24th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
The app constantly logs me out, requiring me to re-enter my password and go through two-factor authentication every time. It's incredibly frustrating and time-consuming, especially when I'm trying to clock in quickly.
Candice Wu
App Store
The calendar syncing feature with Google has stopped working, which is a huge inconvenience. I rely on it to keep track of my shifts, and now I have to manually check the app every day.
Kelly Williams
Google Play
I can't apply a pay adjustment to use sick pay, and there's no help from HR. The option doesn't exist on either the web or mobile interface.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore