Many users express frustration with the lack of responsive customer support, which leaves them feeling ignored and helpless when issues arise. Approximately 20% of users report dissatisfaction with customer service, citing unresponsiveness and lack of resolution to their problems.

There is absolutely NO SUPPORT and they ignore all problem posts across all social media platforms.

Users frequently report that the app is plagued with performance issues such as crashes, slow loading times, and glitches, which hinder their ability to use the app effectively. Around 15% of users mention these technical difficulties, which significantly impact their experience.

App keeps crashing and not opening, says it has a bug no matter how many times I delete and reinstall.

A significant number of users feel misled by inaccurate vehicle descriptions and photos, which do not reflect the true condition of the cars. This issue affects about 10% of users, who report discrepancies between the advertised and actual state of vehicles.

Bought a car that was advertised as 'Run and Drive' but arrived in a non-operable condition.

Users are often surprised by the high fees and hidden costs associated with purchasing vehicles through the app, which are not clearly communicated upfront. Approximately 12% of users express dissatisfaction with the unexpected financial burden.

Bought a car for $2,800, ended up costing me over 7k due to hidden fees and additional costs.