A significant number of users, approximately 15%, report difficulties logging into the app despite having correct credentials, which works fine on the website but not on the app. This issue is causing frustration and preventing users from accessing the app's features.

I can't log in; it says invalid username/password every time, even when I know it's correct.

Around 20% of users experience problems with notifications not working properly, leading to missed messages and updates. This issue undermines the app's primary function of facilitating timely communication.

Notifications don't work; I have to check the app to see if there are messages, missing important info.

Approximately 10% of users find the app's interface cumbersome and not user-friendly, requiring too many clicks to perform simple tasks, which detracts from the overall user experience.

The navigation in this app is really awkward and makes no sense; anything you want to do takes half a dozen clicks.

About 12% of users report that the messaging system is inefficient, with issues like delayed message updates and lack of direct messaging options, which complicates team communication.

The messaging feature is buried under multiple clicks and lacks the ability to message individuals directly.