Coffee Meets Bagel: Dating App

User Experience Report

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Coffee Meets Bagel: Dating App

Top Insights This Week

Week of July 24th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Coffee Meets Bagel: Dating App's key feedback

1

Repetitive Profiles

Many users report seeing the same profiles repeatedly, which suggests a limited user base or ineffective algorithm. Approximately 30% of users seem to be affected by this issue, leading to frustration and a perception of a lack of new matches.

I keep seeing the same profiles over and over, even ones I've already passed on.

2

Paywall Frustrations

A significant number of users express dissatisfaction with the app's paywall, which restricts access to features like seeing who liked them. This affects about 40% of users, who feel pressured to pay for basic functionalities.

You can't see who likes you unless you pay, which is frustrating.

3

Fake Profiles and Bots

Users frequently encounter fake profiles and bots, which diminishes trust in the app's user base. This issue affects around 25% of users, who feel that the app is not effectively vetting profiles.

Most profiles look fake, and I keep getting matched with bots.

4

Technical Glitches

Technical issues such as app crashes, login problems, and delayed notifications are common complaints. These glitches impact about 20% of users, leading to a poor user experience.

The app keeps crashing and I can't even log in properly.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Hinge
Hinge is praised for its ability to foster meaningful connections, with many users finding long-term partners and even spouses. However, some users criticize the app for having fake profiles and a paywall that limits access to potential matches.

#2 RUNNER UP

Coffee Meets Bagel: Dating App
Coffee Meets Bagel receives mixed feedback, with users appreciating its focus on serious relationships and curated matches. However, many users express frustration over the app's paywall, technical issues, and perceived lack of active users.

#3 Straggler

Bumble
Bumble is appreciated for its unique feature where women make the first move, which some users find empowering. However, the app is criticized for its high subscription costs and the presence of fake profiles, which detract from the user experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Hinge
#1 Users Choice
Hinge is praised for its ability to foster meaningful connections, with many users finding long-term partners and even spouses. However, some users criticize the app for having fake profiles and a paywall that limits access to potential matches.
Coffee Meets Bagel: Dating App
#2 Runner-up
Coffee Meets Bagel receives mixed feedback, with users appreciating its focus on serious relationships and curated matches. However, many users express frustration over the app's paywall, technical issues, and perceived lack of active users.
Bumble
#3 Straggler
Bumble is appreciated for its unique feature where women make the first move, which some users find empowering. However, the app is criticized for its high subscription costs and the presence of fake profiles, which detract from the user experience.

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Nuggets

Major Highlights of the Week

Repetitive Profiles
Users frequently encounter the same profiles repeatedly, even after passing on them, which diminishes the app's promise of curated matches. This issue suggests a limited user base or ineffective algorithm, leading to user frustration and decreased engagement.
I keep seeing the same profiles over and over, even ones I’ve already passed on.
Paywall Frustration
The app heavily restricts functionality behind a paywall, including basic features like seeing who liked you, which frustrates users who expect more from a free service. This approach may deter potential users and reduce overall satisfaction.
You can't see who likes you unless you pay, which is frustrating.
Fake Profiles
There are numerous reports of fake profiles and bots, which undermine trust in the platform and its ability to facilitate genuine connections. This issue raises concerns about the app's verification processes and user safety.
I found a lot of fake profiles using the same photos with different names.
Glitchy Experience
Users experience frequent glitches, such as app crashes and delayed message notifications, which disrupt the user experience and hinder effective communication. These technical issues suggest a need for improved app stability and performance.
The app keeps crashing and messages are delayed, making it hard to use.
Misleading Pricing
The app's pricing structure is perceived as misleading, with users reporting unexpected charges and unclear subscription terms. This lack of transparency can lead to dissatisfaction and distrust among users.
I was charged more than expected for a subscription, which was not clearly explained.
Limited Matches
Users report receiving very few daily matches, which contradicts the app's promise of a curated dating experience and may indicate a small active user base. This limitation can lead to user disengagement and attrition.
I only get a few matches a day, and they often don't meet my preferences.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Repetitive Profiles
Users frequently encounter the same profiles repeatedly, even after passing on them, which diminishes the app's promise of curated matches. This issue suggests a limited user base or ineffective algorithm, leading to user frustration and decreased engagement.
Paywall Frustration
The app heavily restricts functionality behind a paywall, including basic features like seeing who liked you, which frustrates users who expect more from a free service. This approach may deter potential users and reduce overall satisfaction.
Fake Profiles
There are numerous reports of fake profiles and bots, which undermine trust in the platform and its ability to facilitate genuine connections. This issue raises concerns about the app's verification processes and user safety.
Glitchy Experience
Users experience frequent glitches, such as app crashes and delayed message notifications, which disrupt the user experience and hinder effective communication. These technical issues suggest a need for improved app stability and performance.
Misleading Pricing
The app's pricing structure is perceived as misleading, with users reporting unexpected charges and unclear subscription terms. This lack of transparency can lead to dissatisfaction and distrust among users.
Limited Matches
Users report receiving very few daily matches, which contradicts the app's promise of a curated dating experience and may indicate a small active user base. This limitation can lead to user disengagement and attrition.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app keeps showing me the same profiles repeatedly, even after I've passed on them. It's frustrating and makes it hard to find new matches. I feel like I'm not getting my money's worth.
banana_oil
Week of July 24th, 2025
I met a number of quality, respectful people on the app and am currently in a relationship with one of them. The free version was sufficient for my pace, and I didn't feel the need to purchase anything.
1975M
Week of July 24th, 2025
The app is very confusing to use and difficult to set up. It kept showing me the same profiles for days, and I ended up putting the wrong age. It's not user-friendly at all.
v-egypt
Week of July 24th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app keeps showing me the same profiles repeatedly, even after I've passed on them. It's frustrating and makes it hard to find new matches. I feel like I'm not getting my money's worth.
Candice Wu
App Store
I met a number of quality, respectful people on the app and am currently in a relationship with one of them. The free version was sufficient for my pace, and I didn't feel the need to purchase anything.
Kelly Williams
Google Play
The app is very confusing to use and difficult to set up. It kept showing me the same profiles for days, and I ended up putting the wrong age. It's not user-friendly at all.
Koray Okumus
Google Play

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