Clover Health

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Clover Health

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
Sign In
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Clover Health's key feedback

1

Subscription Frustration

Many users are frustrated with the app's push towards premium subscriptions, feeling that essential features are locked behind a paywall. Approximately 30% of users express dissatisfaction with the need to pay for basic functionalities that were previously free.

I can't even look at the calendar to see my cycle info without upgrading to premium.

2

Age Restriction Confusion

There is confusion and frustration among younger users regarding the app's age restrictions, as some users are unable to use the app due to age limitations. This issue affects about 5% of users, particularly those who are 12 years old.

The age says 12+ but it’s 13+ I cannot use my age. I am 12.

3

Excessive Advertisements

Users are annoyed by the frequent and intrusive advertisements within the app, which disrupt the user experience. This issue is mentioned by approximately 20% of users, who find the ads overwhelming and distracting.

Now when I open the app to track I’m hit with ad after ad after ad.

4

Feature Removal Discontent

Some users are disappointed with the removal of certain features, such as customizable backgrounds, which they feel diminishes the app's appeal. This affects around 10% of users who miss the personalization options that were previously available.

There used to be all these backgrounds to choose from, but now they’re all gone.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Clue
Clue is highly praised for its user-friendly interface and accurate cycle predictions. Users appreciate its gender-neutral language and privacy features, although many are frustrated by the frequent pop-up ads for premium subscriptions.

#2 RUNNER UP

Flo
Flo receives mixed feedback; while some users find it helpful for tracking cycles and planning pregnancies, others are dissatisfied with the app's push for premium subscriptions and inaccurate predictions. The app's monetization strategy and customer service are common points of criticism.

#3 Straggler

Clover Health
Clover Health is appreciated for its privacy-focused approach, not requiring an account and storing data locally. However, users express frustration with technical issues such as login problems and app crashes, which hinder the overall user experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Clue
#1 Users Choice
Clue is highly praised for its user-friendly interface and accurate cycle predictions. Users appreciate its gender-neutral language and privacy features, although many are frustrated by the frequent pop-up ads for premium subscriptions.
Flo
#2 Runner-up
Flo receives mixed feedback; while some users find it helpful for tracking cycles and planning pregnancies, others are dissatisfied with the app's push for premium subscriptions and inaccurate predictions. The app's monetization strategy and customer service are common points of criticism.
Clover Health
#3 Straggler
Clover Health is appreciated for its privacy-focused approach, not requiring an account and storing data locally. However, users express frustration with technical issues such as login problems and app crashes, which hinder the overall user experience.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Age Restriction Confusion
The app description states it is suitable for ages 12+, but users report being unable to use it if they are 12, as it requires them to be 13+. This discrepancy causes frustration among younger users who are eager to use the app.
The age says 12+ but it’s 13+ I cannot use my age. I am 12.
Excessive Ads
Users are overwhelmed by the volume of advertisements, which disrupts the user experience and makes the app less appealing. The frequency of ads is perceived as excessive, leading to user dissatisfaction.
I started getting more advertisements, and that’s considering it already shoved a lot of those in my face from the start.
Feature Removal
Some users have noticed the removal of previously available features, such as customizable backgrounds, which diminishes the app's uniqueness and appeal. This change has led to disappointment among users who valued these features.
There used to be all these backgrounds to choose from, but now they’re all gone.
Subscription Frustration
Users express frustration over the need to pay for essential features, feeling that the app's value is diminished without a subscription. This paywall limits access to important functionalities, leading to user dissatisfaction.
I literally can’t even look at the calendar to see my cycle info without upgrading to premium.
Partner Sharing Limitation
The app lacks a feature for sharing cycle information with partners, which some users find limiting. Users desire a shared access option to enhance communication and support with their partners.
I would love if there was an option for my partner to be able to also view my info from their own device.
Payment Method Issues
Users in certain regions face difficulties with payment methods, such as Apple Pay, which restricts their ability to purchase the premium version. This limitation affects users' ability to fully utilize the app's features.
I can’t buy the full version I don’t have Apple Pay and anything and I don’t know how to do that’s im just 15.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Age Restriction Confusion
The app description states it is suitable for ages 12+, but users report being unable to use it if they are 12, as it requires them to be 13+. This discrepancy causes frustration among younger users who are eager to use the app.
Excessive Ads
Users are overwhelmed by the volume of advertisements, which disrupts the user experience and makes the app less appealing. The frequency of ads is perceived as excessive, leading to user dissatisfaction.
Feature Removal
Some users have noticed the removal of previously available features, such as customizable backgrounds, which diminishes the app's uniqueness and appeal. This change has led to disappointment among users who valued these features.
Subscription Frustration
Users express frustration over the need to pay for essential features, feeling that the app's value is diminished without a subscription. This paywall limits access to important functionalities, leading to user dissatisfaction.
Partner Sharing Limitation
The app lacks a feature for sharing cycle information with partners, which some users find limiting. Users desire a shared access option to enhance communication and support with their partners.
Payment Method Issues
Users in certain regions face difficulties with payment methods, such as Apple Pay, which restricts their ability to purchase the premium version. This limitation affects users' ability to fully utilize the app's features.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love this app and trust it a lot compared to other period tracking apps, however my only issue is that I can’t share it with my partner. I would love if there was an option for my partner to be able to also view my info from their own device, like having a shared partner code.
ttoritofuu
This app is super user-friendly, and 98% accurate for me personally. Been faithfully using it for years after trying probably close to a dozen other ones that were complicated or usually inaccurate.
DrewJones84
The app itself is amazing, but like every other good app there are way too many features that are cool don’t get me wrong, but all require a subscription. I wanted to know if I have PCOS took the test, and it told me to subscribe or do a free trial in order to get the results.
B3LLA2130

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.
Chat to sales
Get started

The quotes of the week

Hear from some of the most impactful users to drive changes
I love this app and trust it a lot compared to other period tracking apps, however my only issue is that I can’t share it with my partner. I would love if there was an option for my partner to be able to also view my info from their own device, like having a shared partner code.
Candice Wu
App Store
This app is super user-friendly, and 98% accurate for me personally. Been faithfully using it for years after trying probably close to a dozen other ones that were complicated or usually inaccurate.
Kelly Williams
Google Play
The app itself is amazing, but like every other good app there are way too many features that are cool don’t get me wrong, but all require a subscription. I wanted to know if I have PCOS took the test, and it told me to subscribe or do a free trial in order to get the results.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Feedback Search
AI Tagging & Prioritization
Surveys
Reports
Competitor Analysis
Feedback Alerts

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore
Anecdote logo
US flag
Palo Alto, California, USA
System normal
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
GDPR badgeAICPA badge
© Copyright 2025 Anecdote
About
Integrations
T&Cs
Security
Privacy policy