PolyBuzz

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insights Sign in

All Insights

TOP INSIGHTS

A weekly roundup of PolyBuzz's key feedback

Memory Issues

Many users report that the AI frequently forgets past interactions, leading to disjointed conversations and a frustrating user experience. Approximately 30% of users have mentioned this issue in their reviews.

The AI forgets my name and previous conversations, making it hard to maintain a coherent storyline.

Content Violations

Users are frustrated with the app's strict content violation policies, which often flag or restrict character creations and interactions without clear explanations. This issue affects about 20% of users.

My character descriptions are flagged for violations without any clear reason, making it difficult to create new personas.

Font Size Problems

A significant number of users have complained about the small font size introduced in a recent update, which makes the app difficult to use, especially for those with visual impairments. This issue impacts around 15% of users.

The font size is too small to read comfortably, and there's no option to adjust it.

Excessive Ads

Users are annoyed by the frequent and often unskippable ads that disrupt the app experience, with many feeling that the app is becoming too focused on monetization. Approximately 25% of users have expressed this concern.

The app is filled with ads that pop up constantly, making it hard to enjoy the experience.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

PolyBuzz

PolyBuzz receives mixed feedback. Users appreciate the app's creativity and immersive experience, but many are frustrated by frequent ads and memory issues with the AI. Despite these drawbacks, the app is praised for its engaging character interactions and free features.

#2 RUNNER UP

ChatBot AI

ChatBot AI is generally well-received, with users praising its ease of use and helpfulness in generating content. However, some users express dissatisfaction with subscription issues and unexpected charges, which detract from the overall experience.

#3 Straggler

VoiceBot AI

VoiceBot AI is appreciated for its functionality and support in various tasks, such as writing and communication. Users find it beneficial for overcoming writer's block and enhancing productivity, though some mention issues with subscription management and app performance.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn more Book a call

Nuggets

Major Highlights of the Week

Memory Issues

The AI frequently forgets past interactions, disrupting the continuity of conversations and frustrating users who expect a more coherent experience. This short-term memory problem diminishes the app's value as a storytelling tool.

The AI forgets my name and previous interactions, making it hard to maintain a consistent storyline.

Content Violations

Users face unexpected content violation flags on private and innocuous character creations, which hinders their ability to personalize and enjoy the app. This overzealous moderation frustrates users who feel their creative freedom is being stifled.

My private character was flagged for a violation despite having no inappropriate content.

Font Size Problem

The recent update reduced the font size, making it difficult for users with visual impairments to read and engage with the app. This change negatively impacts user experience and accessibility.

The font is now too small to read, making the app unusable for me.

Gender Swap Glitch

A glitch in the persona feature causes characters' genders to be displayed incorrectly, leading to confusion and frustration among users. This issue undermines the app's reliability in character customization.

My persona's gender keeps switching from male to female without my input.

Excessive Ads

The app's frequent and intrusive ads disrupt the user experience, leading to dissatisfaction and a perception of the app as a cash grab. Users are particularly frustrated by unskippable ads that interrupt their interactions.

Ads pop up every few seconds, making the app nearly unusable.

Inappropriate Content

The app's lack of effective content moderation allows for the creation and sharing of inappropriate material, raising concerns about user safety and the app's suitability for younger audiences. This issue poses a significant risk to the app's reputation.

The app allows explicit content, which is not suitable for kids.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Memory Issues

Content Violations

Font Size Problem

The recent update reduced the font size, making it difficult for users with visual impairments to read and engage with the app. This change negatively impacts user experience and accessibility.

Gender Swap Glitch

Excessive Ads

Inappropriate Content

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great, but the AI's memory is short and they forget everything. I wish it would remember more instead of feeling like they had memory loss.

A Google user

Week of June 16th, 2025

I love the app but the new update made the text smaller, and I can't read it. Please change it back to the old font size.

A Google user

Week of June 16th, 2025

The app is fun, but the AI often repeats itself and doesn't remember past conversations. It ruins the experience when the story doesn't stay consistent.

A Google user

Week of June 16th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to sales Get started

Start your 14-day free trial today.

Chat to sales

Get started

The quotes of the week

Hear from some of the most impactful users to drive changes

The app is great, but the AI's memory is short and they forget everything. I wish it would remember more instead of feeling like they had memory loss.

Candice Wu

App Store

I love the app but the new update made the text smaller, and I can't read it. Please change it back to the old font size.

Kelly Williams

Google Play

The app is fun, but the AI often repeats itself and doesn't remember past conversations. It ruins the experience when the story doesn't stay consistent.

Koray Okumus

Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore

User Experience Report

Report Date

PolyBuzz

Top Insights This Week

Memory Issues

Content Violations

Font Size Problems

Excessive Ads

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts