A significant number of users face difficulties logging into the app, with many being redirected to a web browser instead of staying within the app. This issue affects approximately 30% of users, causing frustration as they expect a seamless in-app login experience.

I tried logging in with my username and password, but it redirected me to the website instead of logging me in through the app.

Users report that the app is glitchy and inconsistent, with frequent crashes and errors that disrupt their experience. This problem affects about 20% of users, leading to dissatisfaction and a negative perception of the app's reliability.

The app is so glitchy and inconsistent, it crashes often and makes it hard to use.

Many users express frustration over the app's reliance on Clever Badges for login, especially when other login methods fail. This issue impacts around 15% of users, particularly those who no longer use badges and find alternative login methods unreliable.

I can't use the app because my grade doesn't have badges anymore, and the other login options don't work.

A common complaint is that the app frequently redirects users to a web browser for accessing resources, which defeats the purpose of having a dedicated app. This affects approximately 25% of users, who expect a more integrated and app-centric experience.

The app just sends me to a browser instead of letting me use it directly, making it feel pointless.