Clapper: Video, Live, Chat

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Clapper: Video, Live, Chat

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Clapper: Video, Live, Chat's key feedback

1

Login Issues

A significant number of users report being unable to log in or create accounts, often receiving messages about too many accounts being registered on their device. This issue affects approximately 15% of users, causing frustration and preventing access to the app.

I can't create an account; it keeps saying too many accounts registered on this device.

2

Content Visibility

Users are experiencing problems with their content not being visible or receiving low engagement, which they attribute to potential algorithm issues. This affects around 10% of users, leading to dissatisfaction with the platform's ability to promote their content.

My posts aren't getting any visibility, and I can't find a way to reach support.

3

Customer Support

Many users express frustration with the lack of response from customer support, especially when dealing with account issues or app glitches. This affects about 12% of users, who feel neglected and unsupported.

I've contacted support multiple times with no response; it's terrible customer service.

4

Monetization Delays

Some users report significant delays in withdrawing their earnings, with some waiting months without resolution. This issue affects approximately 8% of users, causing distrust and discouragement among content creators.

I've been waiting 6 months to withdraw my earnings, and support just says they're working on it.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Clapper: Video, Live, Chat
Clapper receives mixed feedback, with users appreciating its free speech and community features, but facing issues with app performance, bugs, and customer service. Many users find it a better alternative to TikTok due to less censorship, but technical glitches and account management problems are common complaints.

#2 RUNNER UP

TikTok
TikTok is praised for its entertainment value and diverse content, but criticized for heavy censorship and algorithm changes that affect user experience. Users express frustration with account suspensions and content restrictions, though many still find it engaging and informative.

#3 Straggler

Instagram
Instagram faces criticism for account suspensions and issues with customer support, leading to user dissatisfaction. While some users appreciate its features for connecting with friends and sharing content, many are frustrated with algorithm changes and perceived censorship.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Clapper: Video, Live, Chat
#1 Users Choice
Clapper receives mixed feedback, with users appreciating its free speech and community features, but facing issues with app performance, bugs, and customer service. Many users find it a better alternative to TikTok due to less censorship, but technical glitches and account management problems are common complaints.
TikTok
#2 Runner-up
TikTok is praised for its entertainment value and diverse content, but criticized for heavy censorship and algorithm changes that affect user experience. Users express frustration with account suspensions and content restrictions, though many still find it engaging and informative.
Instagram
#3 Straggler
Instagram faces criticism for account suspensions and issues with customer support, leading to user dissatisfaction. While some users appreciate its features for connecting with friends and sharing content, many are frustrated with algorithm changes and perceived censorship.

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Nuggets

Major Highlights of the Week

Login Issues
Users face persistent login problems, often receiving messages about too many accounts on a device, even when they have never used the app before. This issue is compounded by inadequate customer support, leaving users unable to access the app.
I can't create an account; it says too many accounts on this device, but I've never used the app before.
Content Visibility
Users report that their posts are not receiving visibility, and they struggle to reach support for assistance. This lack of visibility and support hinders user engagement and satisfaction.
My posts aren't being seen, and I can't find a way to contact support for help.
Language Preferences
Despite setting language preferences to English, users are frequently shown content in Spanish, which affects their user experience. This indicates a failure in the app's content filtering and recommendation system.
All my settings are in English, but I keep seeing Spanish content.
Monetization Delays
Users experience significant delays in withdrawing earned money, with some waiting months without resolution. This undermines trust in the platform's monetization promises.
I've been waiting 6 months to withdraw my earnings, and support just says they're working on it.
Content Moderation
There are complaints about inconsistent content moderation, where some users feel unfairly targeted while others seem to bypass rules. This inconsistency affects user trust and platform integrity.
I get warnings for minor issues, but others seem to get away with more serious violations.
Feature Limitations
Users are frustrated by the lack of basic features like video zoom and longer video uploads, which are standard on competing platforms. These limitations hinder content creation and user satisfaction.
Without a zoom feature, it's nearly impossible to record a good video.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Login Issues
Users face persistent login problems, often receiving messages about too many accounts on a device, even when they have never used the app before. This issue is compounded by inadequate customer support, leaving users unable to access the app.
Content Visibility
Users report that their posts are not receiving visibility, and they struggle to reach support for assistance. This lack of visibility and support hinders user engagement and satisfaction.
Language Preferences
Despite setting language preferences to English, users are frequently shown content in Spanish, which affects their user experience. This indicates a failure in the app's content filtering and recommendation system.
Monetization Delays
Users experience significant delays in withdrawing earned money, with some waiting months without resolution. This undermines trust in the platform's monetization promises.
Content Moderation
There are complaints about inconsistent content moderation, where some users feel unfairly targeted while others seem to bypass rules. This inconsistency affects user trust and platform integrity.
Feature Limitations
Users are frustrated by the lack of basic features like video zoom and longer video uploads, which are standard on competing platforms. These limitations hinder content creation and user satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

Ever since my last review things have changed dramatically for my page. It’s much better! Please include a zoom feature for videos. Without it, it's nearly impossible to record a GOOD video. I'm unable to apply for verification because of this. This is a basic feature. Any idea when it will be available?
Carfish90
When I first came on this app 5 years ago, Clapper was all about engaging with people in radios. That is all gone now! You are NOT hearing the people of Clapper! You need to bring Clapper Radio back. This will be a step in trying to get back what you lost - ENGAGEMENT!
UnisausS1
I’ve noticed that my recent posts on the platform are not receiving any visibility, and I’m concerned there may be an issue affecting my account. Additionally, I’ve had difficulty finding a way to reach support directly through the app, which makes resolving this matter challenging.
Ben&nard

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The quotes of the week

Hear from some of the most impactful users to drive changes
Ever since my last review things have changed dramatically for my page. It’s much better! Please include a zoom feature for videos. Without it, it's nearly impossible to record a GOOD video. I'm unable to apply for verification because of this. This is a basic feature. Any idea when it will be available?
Candice Wu
App Store
When I first came on this app 5 years ago, Clapper was all about engaging with people in radios. That is all gone now! You are NOT hearing the people of Clapper! You need to bring Clapper Radio back. This will be a step in trying to get back what you lost - ENGAGEMENT!
Kelly Williams
Google Play
I’ve noticed that my recent posts on the platform are not receiving any visibility, and I’m concerned there may be an issue affecting my account. Additionally, I’ve had difficulty finding a way to reach support directly through the app, which makes resolving this matter challenging.
Koray Okumus
Google Play

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