Chordify: Songs, Chords, Tuner

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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TOP INSIGHTS

A weekly roundup of Chordify: Songs, Chords, Tuner's key feedback

Subscription Issues

Many users report problems with subscription management, including unexpected charges and difficulties in canceling subscriptions. Approximately 10% of users seem to be affected by these issues, leading to frustration and distrust. "I canceled my subscription, but they charged me again and didn't refund as promised."

Ad Overload

Users frequently complain about the excessive number of ads, which disrupt the app's usability and enjoyment. This issue affects around 15% of users, making the app nearly unusable for some. "The app is bombarded with ads, making it impossible to use without interruptions."

Limited Free Access

The restriction on the number of free songs users can play daily is a significant pain point, with many users feeling pressured to upgrade to premium. This limitation affects about 20% of users, who express dissatisfaction with the reduced free access. "I used to enjoy unlimited songs, but now I'm limited to just a few unless I pay for premium."

Login and Sync Problems

Numerous users experience issues with logging in and maintaining their session, which disrupts their ability to use the app effectively. This problem affects approximately 8% of users, leading to a frustrating user experience. "The app keeps logging me out, and I can't access my saved songs or playlists."

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Chordify: Songs, Chords, Tuner

Chordify receives mixed feedback. Users appreciate its extensive song library and features like chord transposition and integration with YouTube, which make learning songs easier. However, many users are frustrated with the frequent ads, subscription model, and occasional inaccuracies in chord recognition.

#2 RUNNER UP

Ultimate Guitar: Chords & Tabs

Ultimate Guitar is praised for its vast collection of tabs and user-generated content, which many find invaluable for learning new songs. However, users are often frustrated by the aggressive monetization tactics, frequent ads, and the push for additional features that some find unnecessary.

#3 Straggler

Yousician

Yousician is well-regarded for its structured learning approach and interactive lessons, which many users find effective for improving their skills. Despite this, some users are dissatisfied with the high cost of subscriptions and the limitations of the free version, which restrict access to many features.

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Nuggets

Major Highlights of the Week

Subscription Issues

Users experience unauthorized charges and difficulties in canceling subscriptions, leading to frustration and distrust. This issue is exacerbated by poor customer support responses.

I canceled my subscription, but they charged me again and didn't refund as promised.

Ad Overload

Excessive and intrusive ads disrupt the user experience, making the app nearly unusable for some. This aggressive ad strategy is driving users away.

The app is unusable due to constant ads, even after paying for premium.

Frequent login issues prevent users from accessing their accounts, causing significant frustration. This problem persists despite users having active subscriptions.

I can't log in despite having a premium account, and it keeps logging me out.

Chord Accuracy

The app often provides incorrect chords, which undermines its core functionality. Users expect accurate chord detection, especially when paying for premium services.

The chords are often wrong, making it hard to play along accurately.

Limited Free Access

The reduction in free song plays from three to one per day has upset long-time users. This change is perceived as a push towards premium subscriptions, alienating non-paying users.

I used to play three songs for free, but now it's just one, which feels like a cash grab.

Feature Paywalls

Essential features like capo usage and chord synchronization are locked behind a paywall, frustrating users who expect these as basic functionalities. This limits the app's usability for non-premium users.

I can't use basic features like capo without paying for premium, which is disappointing.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Subscription Issues

Users experience unauthorized charges and difficulties in canceling subscriptions, leading to frustration and distrust. This issue is exacerbated by poor customer support responses.

Ad Overload

Excessive and intrusive ads disrupt the user experience, making the app nearly unusable for some. This aggressive ad strategy is driving users away.

Frequent login issues prevent users from accessing their accounts, causing significant frustration. This problem persists despite users having active subscriptions.

Chord Accuracy

The app often provides incorrect chords, which undermines its core functionality. Users expect accurate chord detection, especially when paying for premium services.

Limited Free Access

The reduction in free song plays from three to one per day has upset long-time users. This change is perceived as a push towards premium subscriptions, alienating non-paying users.

Feature Paywalls

Quotes of the week

Hear from some of the most impactful users to drive changes

I absolutely love this app and it has helped me for a long time, but PLEASE fix the buggy favorites list. There’s nothing worse than looking through my 400 songs to find an old song and having the app kick me back to the top of the list as soon as I exit the play screen. Please fix this.

Kenny Layne

This app is amazing. I’ve been using this for years and I’ve shared it with many people both family and friends. Although, they changed it a bit. Before, they granted you with 3 free songs daily and whatever song was in your recently played list already, you could play those as many times as you want, you just can’t find a new song after using all 3 free songs. That was fine with me but now, it isn’t fine. The songs in recently played is also being used up as part of the 3 free uses. I can’t play it as many times as I wanted to anymore.

faife’au

I love this app for learning songs, awesome. So simple. If I could give this app more stars I would. While the upload feature can be hit or miss, and playability can change, thus making playlists very frustrating. I still love the format on my PC or Phone.

A Google user

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Report Date

Chordify: Songs, Chords, Tuner

Top Insights This Week

Subscription Issues

Ad Overload

Limited Free Access

Login and Sync Problems

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

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