Music X Pro

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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Music X Pro

Top Insights This Week

Week of June 6th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Music X Pro's key feedback

1

Search Bar Issues

Several users report that the search bar is inaccessible due to poor UI design, affecting approximately 10% of users. This issue is particularly problematic as it hinders the app's core functionality of discovering music.

2

Playlist Transfer Problems

Users are frustrated with the inability to transfer playlists from the old app to the new one, impacting around 15% of users. This has led to the loss of extensive music collections, causing dissatisfaction.

3

Background Playback Glitches

Some users experience issues with music stopping when the app is in the background, affecting about 8% of users. This disrupts the listening experience, especially when multitasking.

4

Premium Membership Issues

A number of users have reported losing their premium membership status after updates, affecting approximately 5% of users. This has led to dissatisfaction among paying customers.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Apple Music
Apple Music receives high praise for its user-friendly design, extensive music selection, and features like karaoke mode and music videos. However, some users express dissatisfaction with the shuffle feature and the lack of new music suggestions.

#2 RUNNER UP

YouTube Music
YouTube Music is appreciated for its vast music library and unique playlists, with many users enjoying the ad-free experience with a premium subscription. However, some users report issues with app glitches and the inability to play music offline without a subscription.

#3 Straggler

Music X Pro
Music X Pro receives mixed feedback, with users praising its music selection and low ad frequency, but criticizing app glitches, issues with music transfer, and UI problems. Some users find it better than competitors like Spotify, while others face challenges with updates and premium features.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Apple Music
#1 Users Choice
Apple Music receives high praise for its user-friendly design, extensive music selection, and features like karaoke mode and music videos. However, some users express dissatisfaction with the shuffle feature and the lack of new music suggestions.
YouTube Music
#2 Runner-up
YouTube Music is appreciated for its vast music library and unique playlists, with many users enjoying the ad-free experience with a premium subscription. However, some users report issues with app glitches and the inability to play music offline without a subscription.
Music X Pro
#3 Straggler
Music X Pro receives mixed feedback, with users praising its music selection and low ad frequency, but criticizing app glitches, issues with music transfer, and UI problems. Some users find it better than competitors like Spotify, while others face challenges with updates and premium features.

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Nuggets

Major Highlights of the Week

Search Bar Issue
The search bar is inaccessible due to its overlap with the phone's notification bar, hindering user navigation and search functionality.
Playlist Transfer Problem
Users lost their playlists when transitioning from the old app to the new one, causing frustration and loss of user-generated content.
I lost my whole playlist with more than 200 songs when they deleted the other app.
Premium Membership Loss
After an update, users who paid for premium membership lost their access, leading to dissatisfaction and perceived value loss.
Background Playback Failure
The app fails to maintain playback when users switch to other apps, disrupting the listening experience.
Any time I play a song and go to a new app, it just stops playing.
UI Obstruction
The app's UI is positioned too high on the screen, obstructing important icons and affecting usability.
The app UI is too high on my screen that my battery is blocking the account icon.
Ad Interruption
Ads interrupt music playback, especially if users do not click the exit button on the first ad, which can be dangerous while driving.
If you don't click the small x, your music will stop playing after 1 song, which is dangerous when I'm driving.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Search Bar Issue
The search bar is inaccessible due to its overlap with the phone's notification bar, hindering user navigation and search functionality.
Playlist Transfer Problem
Users lost their playlists when transitioning from the old app to the new one, causing frustration and loss of user-generated content.
Premium Membership Loss
After an update, users who paid for premium membership lost their access, leading to dissatisfaction and perceived value loss.
Background Playback Failure
The app fails to maintain playback when users switch to other apps, disrupting the listening experience.
UI Obstruction
The app's UI is positioned too high on the screen, obstructing important icons and affecting usability.
Ad Interruption
Ads interrupt music playback, especially if users do not click the exit button on the first ad, which can be dangerous while driving.

Quotes of the week

Hear from some of the most impactful users to drive changes

I can't access the search bar; it doesn't fit on my screen.
Real
Week of June 6th, 2025
The app skips to the middle of songs, turns off, and plays obnoxious ads. It's extremely buggy.
Layla Dufresne
Week of June 6th, 2025
I lost all my favorite songs when asked to randomly switch apps.
Kamea
Week of June 6th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I can't access the search bar; it doesn't fit on my screen.
Candice Wu
App Store
The app skips to the middle of songs, turns off, and plays obnoxious ads. It's extremely buggy.
Kelly Williams
Google Play
I lost all my favorite songs when asked to randomly switch apps.
Koray Okumus
Google Play

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