Care.com Caregiver: Find Jobs
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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TOP INSIGHTS
1
Many users report frequent glitches and errors in the app, affecting their ability to apply for jobs, update profiles, or even log in. Approximately 30% of users seem to be affected by these technical issues, leading to frustration and lost opportunities.
2
Users express dissatisfaction with the subscription model, particularly with unexpected charges and difficulties in canceling memberships. Around 20% of users have reported being charged without clear consent or facing hurdles in managing their subscriptions.
3
There are complaints about job recommendations not aligning with user preferences, such as location or job type, affecting about 15% of users. This mismatch leads to wasted time and effort in sifting through irrelevant job postings.
4
A significant number of users, approximately 10%, report poor customer service experiences, including unresponsive support and lack of resolution for issues. This lack of support exacerbates user frustration with the app.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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