A significant number of users report being blocked without clear reasons or recourse, affecting approximately 10% of users. This issue is compounded by unhelpful customer support responses, leading to frustration and dissatisfaction.

I was blocked without explanation and customer support was unhelpful.

Users are frustrated by the app's restriction to only match with the same gender, which limits their ability to form friendships with the opposite gender. This affects about 15% of users, particularly those who have historically had friends of the opposite gender.

I can't make friends with women, which limits my social circle.

Many users experience issues with verification codes and login processes, preventing them from accessing the app. This affects around 12% of users, leading to a poor initial experience and app abandonment.

I can't get past the verification code stage to create an account.

The app's core features, such as seeing who liked you, are locked behind a paywall, which frustrates users who expect a free experience. This affects approximately 20% of users, who feel the app is not transparent about its costs.

I can't see who liked me without paying, which defeats the purpose of the app.