Brave Browser & Search Engine

User Experience Report

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Brave Browser & Search Engine

Top Insights This Week

Week of July 22nd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Brave Browser & Search Engine's key feedback

1

Performance Issues

A significant number of users report that the browser frequently crashes, freezes, or slows down, especially after updates. This affects approximately 15% of users, leading to frustration and a disrupted browsing experience.

The app just seems to freeze and the only way out is to close and reopen the app.

2

Cloudflare Verification

Users are experiencing long wait times on Cloudflare verification pages, which is perceived as a result of Brave's privacy features. This issue affects around 10% of users, making some websites difficult to access.

Nearly every site I visit now thinks I’m a bot and I get stuck on Cloudflare’s verification page.

3

Ad Blocking Inconsistencies

Some users have noted that the ad-blocking feature is not as effective as expected, with ads appearing on platforms like YouTube. This issue impacts about 8% of users, diminishing the app's appeal as an ad-free browser.

YouTube videos are no longer playing. used to be a great browser but since the last update, YouTube videos don't play anymore.

4

Unwanted AI Features

A portion of users are frustrated with the forced use of Brave's AI features, such as Brave Leo, which do not turn off even when settings are adjusted. This affects approximately 5% of users who prefer more control over their browsing experience.

Force use of LEO (Brave AI) specifically for any searches for local results, doesn't turn off when changed in settings.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Brave Browser & Search Engine
Brave Browser receives high praise for its ad-blocking capabilities, speed, and privacy features. Users appreciate the smooth browsing experience and the absence of intrusive ads, although some mention occasional bugs and the need for further optimization.

#2 RUNNER UP

Google Chrome
Google Chrome is appreciated for its speed and reliability, with users often highlighting its comprehensive search capabilities. However, some users express frustration with frequent updates and changes that disrupt their browsing experience.

#3 Straggler

Mozilla Firefox
Mozilla Firefox is valued for its privacy features and open-source nature, but users report issues with updates causing performance problems and interface changes. Despite these concerns, it remains a popular choice for those prioritizing privacy.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Brave Browser & Search Engine
#1 Users Choice
Brave Browser receives high praise for its ad-blocking capabilities, speed, and privacy features. Users appreciate the smooth browsing experience and the absence of intrusive ads, although some mention occasional bugs and the need for further optimization.
Google Chrome
#2 Runner-up
Google Chrome is appreciated for its speed and reliability, with users often highlighting its comprehensive search capabilities. However, some users express frustration with frequent updates and changes that disrupt their browsing experience.
Mozilla Firefox
#3 Straggler
Mozilla Firefox is valued for its privacy features and open-source nature, but users report issues with updates causing performance problems and interface changes. Despite these concerns, it remains a popular choice for those prioritizing privacy.

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Nuggets

Major Highlights of the Week

Cloudflare Verification
Brave users frequently encounter Cloudflare's verification page, causing significant delays in accessing websites. This issue arises due to Brave's privacy features being mistaken for bot activity, leading to a frustrating user experience.
Nearly every site I visit now thinks I’m a bot and I get stuck on Cloudflare’s verification page.
Unwanted News Sources
The Brave News feature prioritizes certain news sources like Fox News, even after users unfollow them, leading to dissatisfaction with content curation. Users desire more control over the news sources displayed in their feed.
The 'Brave News' feature seems to prioritize 'Fox news' even after unfollowing it as a source.
Tab Management Issues
Users are frustrated with the inability to close tabs upon exiting the browser, leading to an overwhelming number of open tabs. This lack of efficient tab management negatively impacts the user experience.
No option to close tabs while exiting, the best they can do is once a day.
AI Assistant Persistence
Brave Leo, the AI assistant, remains active even when users attempt to disable it in settings, causing frustration among those who prefer not to use AI features. This persistence undermines user autonomy over browser settings.
Force use of LEO (Brave AI) specifically for any searches for local results, doesn't turn off when changed in settings.
Playlist Storage Concerns
The removal of file size information for offline downloads in Brave Playlist complicates storage management for users. This change has led to difficulties in managing device storage effectively.
I’m wondering why the file size for offline downloads isn’t shown anymore?
Ad Blocker Ineffectiveness
Brave's ad blocker is reportedly failing on certain sites, diminishing its effectiveness and user trust. Users expect consistent ad-blocking performance across all websites.
Fails to block ads on some sites.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Cloudflare Verification
Brave users frequently encounter Cloudflare's verification page, causing significant delays in accessing websites. This issue arises due to Brave's privacy features being mistaken for bot activity, leading to a frustrating user experience.
Unwanted News Sources
The Brave News feature prioritizes certain news sources like Fox News, even after users unfollow them, leading to dissatisfaction with content curation. Users desire more control over the news sources displayed in their feed.
Tab Management Issues
Users are frustrated with the inability to close tabs upon exiting the browser, leading to an overwhelming number of open tabs. This lack of efficient tab management negatively impacts the user experience.
AI Assistant Persistence
Brave Leo, the AI assistant, remains active even when users attempt to disable it in settings, causing frustration among those who prefer not to use AI features. This persistence undermines user autonomy over browser settings.
Playlist Storage Concerns
The removal of file size information for offline downloads in Brave Playlist complicates storage management for users. This change has led to difficulties in managing device storage effectively.
Ad Blocker Ineffectiveness
Brave's ad blocker is reportedly failing on certain sites, diminishing its effectiveness and user trust. Users expect consistent ad-blocking performance across all websites.

Quotes of the week

Hear from some of the most impactful users to drive changes

Brave browser is secure, always available, and the search responses are relevant and seem to be dated latest to earliest. Thank you, Brave!
safetygirl007
Week of July 22nd, 2025
This app is still great, it’s the best privacy-focused ad-blocking browser available. I love that I can block unwanted scripts to bypass popups and forced-login news sites. But unfortunately, the internet has deemed Brave users to be unworthy. Since the uptick of AI web-scraping bots, many sites have taken steps to stop them, which unfortunately catches Brave users in the crossfire.
El Borko
Week of July 22nd, 2025
I use Brave for almost all my browsing, it’s helping fix a very broken system. By far the best browser, all others look like Internet Explorer in comparison. It’s improving the whole Internet slowly but surely.
Booze Allexander Hamilton
Week of July 22nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
Brave browser is secure, always available, and the search responses are relevant and seem to be dated latest to earliest. Thank you, Brave!
Candice Wu
App Store
This app is still great, it’s the best privacy-focused ad-blocking browser available. I love that I can block unwanted scripts to bypass popups and forced-login news sites. But unfortunately, the internet has deemed Brave users to be unworthy. Since the uptick of AI web-scraping bots, many sites have taken steps to stop them, which unfortunately catches Brave users in the crossfire.
Kelly Williams
Google Play
I use Brave for almost all my browsing, it’s helping fix a very broken system. By far the best browser, all others look like Internet Explorer in comparison. It’s improving the whole Internet slowly but surely.
Koray Okumus
Google Play

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