Many users are frustrated by the lack of participating gas stations in their area, making the app unusable for them. Approximately 20% of users report this issue, particularly those in regions like Southern California and Las Vegas. This limitation significantly reduces the app's value for these users.

The app shows no gas stations available anywhere, here in Las Vegas.

Users frequently encounter problems with the app's payment processing, including errors when adding cards and failed transactions at the pump. This affects about 15% of users, leading to frustration and missed discounts.

I tried multiple cards and couldn't get it to work with the pump at the station.

A significant number of users report that promised discounts, such as the $1 off per gallon for Amazon Prime members, are not applied at the pump. This issue affects around 25% of users, leading to dissatisfaction and accusations of false advertising.

I linked my Amazon Prime account for the $1 off deal, but only got a $0.10 discount.

The app is criticized for being slow, laggy, and frequently crashing, making it difficult for users to complete transactions. Approximately 30% of users experience these performance issues, which severely impact the app's usability.

The app is so slow, I have to sit in the car at the gas station and wait for it to load.