BoldVoice

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of BoldVoice's key feedback

Inconsistent Feedback

Users report that the app provides inconsistent pronunciation feedback, with the same word receiving different scores on repeated attempts. This affects approximately 10% of users, leading to frustration and confusion about their progress.

The app fails to recognize consistent pronunciation, giving different results each time I say the same word.

Subscription Issues

Many users experience unauthorized charges after the free trial ends, with difficulties in canceling subscriptions and obtaining refunds. This issue affects around 15% of users, causing dissatisfaction and distrust.

I was charged after canceling my subscription, and my refund request was denied.

High Pricing

The app's subscription cost is considered too high by a significant portion of users, with many expressing that the price is unjustifiable for the service provided. Approximately 20% of users are affected by this pricing concern.

The monthly subscription fee is exorbitant and feels unjustifiable for many users.

Technical Glitches

Users report frequent app crashes, slow performance, and issues with the app not opening, particularly on older devices. This affects about 12% of users, hindering their ability to use the app effectively.

The app crashes every time I try to continue practice, making it unusable.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

BoldVoice

BoldVoice receives high praise for its user-friendly interface, effective pronunciation improvement, and engaging lessons. Users appreciate the personalized feedback and the app's ability to build confidence in speaking. However, some users mention issues with technical glitches and the high subscription cost.

#2 RUNNER UP

Speechling

Speechling is highly regarded for its comprehensive language learning features, including pronunciation practice and feedback from native speakers. Users appreciate the app's effectiveness in improving speaking skills and its free access to many features. Some users note the outdated UI and occasional technical issues.

#3 Straggler

Elsa Speak

Elsa Speak receives mixed feedback, with users praising its AI-powered feedback and pronunciation tools. However, many users express frustration over subscription issues, unexpected charges, and technical glitches. The app's recent updates have also been criticized for reducing functionality and increasing complexity.

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Nuggets

Major Highlights of the Week

Inconsistent Feedback

Users experience inconsistent pronunciation feedback, with the app providing different results for the same pronunciation attempts, even when using recordings of native speakers. This inconsistency undermines the reliability of the AI feedback system.

I repeated the same word several times with the exact same pronunciation, and it gave me completely different results each time.

Subscription Confusion

There is confusion and dissatisfaction regarding subscription charges, with users reporting being charged after canceling or during a free trial period. This issue highlights a need for clearer communication and management of subscription processes.

I canceled my subscription through my iPhone subscription page, only to see that I got charged for the full amount.

Interface Accessibility

The app's interface lacks accessibility options, such as the inability to switch from dark mode, causing discomfort and usability issues for some users. This limitation affects user experience and may lead to subscription cancellations.

It’s completely unaccessible for me as it only has dark mode, and you can’t change that.

Accent Limitation

The app focuses solely on American English, which frustrates users seeking to learn or practice other English accents, such as British English. This limitation reduces the app's appeal to a broader audience.

I want to speak RP English - not American English. The coach tried telling me I pronounced daughter incorrectly because I didn't pronounce the t as a d!

Technical Glitches

Users report frequent app crashes and slow performance, particularly on older devices, which disrupts the learning experience. These technical issues necessitate urgent optimization to improve app stability.

The app looked great until it started crashing. Happens every time I tap 'continue practice'.

Pricing Concerns

The app's pricing is perceived as too high, especially when converted to local currencies, making it inaccessible for some users. This pricing strategy may limit user acquisition and retention.

215 AUD dollars per year is just too much..happy to pay anything under 100..sweet spot is 75.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Inconsistent Feedback

Subscription Confusion

Interface Accessibility

Accent Limitation

Technical Glitches

Pricing Concerns

The app's pricing is perceived as too high, especially when converted to local currencies, making it inaccessible for some users. This pricing strategy may limit user acquisition and retention.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for refining English pronunciation, especially for non-native speakers. However, the monthly subscription fee feels exorbitant and unjustifiable for many users.

Tristandan001

Week of July 24th, 2025

The app provides helpful lessons for accent training, but it progresses too quickly. More practice for each sound before moving to the next would be beneficial.

Fake.N

Week of July 24th, 2025

The app is very helpful for improving pronunciation, but the subscription is expensive. A lower price or more free options would make it more accessible.

Comfort Udo

Week of July 24th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for refining English pronunciation, especially for non-native speakers. However, the monthly subscription fee feels exorbitant and unjustifiable for many users.

Candice Wu

App Store

The app provides helpful lessons for accent training, but it progresses too quickly. More practice for each sound before moving to the next would be beneficial.

Kelly Williams

Google Play

The app is very helpful for improving pronunciation, but the subscription is expensive. A lower price or more free options would make it more accessible.

Koray Okumus

Google Play

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User Experience Report

Report Date

BoldVoice

Top Insights This Week

Inconsistent Feedback

Subscription Issues

High Pricing

Technical Glitches

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts