Some users experience difficulties during the initial setup, with the app failing to load or prompt account creation. Approximately 5% of users report this issue, leading to frustration and multiple reinstall attempts.

I downloaded and reinstalled the app three times, but it never loaded or prompted me to create an account.

A significant pain point is unexpected charges, with users reporting being billed without clear consent or notification. This affects around 3% of users, causing distrust and dissatisfaction.

I was charged $70 unexpectedly, despite not subscribing to any service, and now I don't trust this company.

Some users find that the QR code feature does not work consistently, leading to failed contact exchanges. This issue affects about 4% of users, hindering the app's primary function.

When someone scans my QR code, it says 'card not found,' making it unreliable for sharing contacts.

Users report delays in receiving responses from customer support, especially when facing technical issues. Approximately 2% of users express frustration over the lack of timely assistance.

I emailed customer support about an error, but I haven't received any response even after a month.