BIGO LIVE-Live Stream, Go Live

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

UNLOCK ALL INSIGHTS

BIGO LIVE-Live Stream, Go Live

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of BIGO LIVE-Live Stream, Go Live's key feedback

1

Censorship and Bans

Many users express frustration with the app's censorship policies and seemingly arbitrary bans, affecting approximately 15% of users. They feel that the enforcement is inconsistent and often unfair, leading to a negative user experience.

I got banned for no reason, while others break the rules without consequences.

2

Fraud and Scams

A significant number of users, around 20%, report issues with scams and fraudulent activities on the platform. They encounter fake profiles, bots, and scams that exploit the gifting system, which diminishes trust in the app.

This app is full of scammers and fake profiles trying to exploit users for money.

3

Privacy Concerns

Privacy issues are a concern for about 10% of users, who report that their online status is visible even when they are offline, and they feel their personal data is not secure.

Even when I'm not online, people can see me as active, which is a privacy issue.

4

Technical Issues

Approximately 12% of users experience technical difficulties, such as laggy keyboards, cropped live streams, and issues with app updates, which hinder their ability to use the app effectively.

The keyboard is incredibly laggy and causes misspelling, making it hard to communicate.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

BIGO LIVE-Live Stream, Go Live
BIGO LIVE receives a mix of positive and negative feedback. Users praise the app for its vibrant community, ease of use, and the opportunity to make friends and earn income. However, some users report issues with account bans and concerns about inappropriate content.

#2 RUNNER UP

Twitch
Twitch is appreciated for its wide range of content and community engagement, but users frequently complain about excessive ads and technical issues. There are also concerns about inconsistent enforcement of community guidelines and favoritism towards certain streamers.

#3 Straggler

YouNow
YouNow users enjoy the platform for its live streaming capabilities and community interaction. However, many users express frustration over frequent and seemingly unjustified account suspensions, as well as technical glitches that hinder the user experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
BIGO LIVE-Live Stream, Go Live
#1 Users Choice
BIGO LIVE receives a mix of positive and negative feedback. Users praise the app for its vibrant community, ease of use, and the opportunity to make friends and earn income. However, some users report issues with account bans and concerns about inappropriate content.
Twitch
#2 Runner-up
Twitch is appreciated for its wide range of content and community engagement, but users frequently complain about excessive ads and technical issues. There are also concerns about inconsistent enforcement of community guidelines and favoritism towards certain streamers.
YouNow
#3 Straggler
YouNow users enjoy the platform for its live streaming capabilities and community interaction. However, many users express frustration over frequent and seemingly unjustified account suspensions, as well as technical glitches that hinder the user experience.

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Nuggets

Major Highlights of the Week

Gambling Concerns
Users express concerns about the app's gambling-like features, fearing it could collapse if these elements were removed. This perception of gambling is seen as a core issue affecting the app's reputation and user trust.
The app feels like a gambling platform, and if gambling is removed, it might collapse.
Inconsistent Bans
There are complaints about inconsistent banning policies, where users feel unfairly banned for minor infractions while others seemingly violate rules without consequence. This inconsistency in enforcement is causing frustration and perceived bias among users.
I was banned for a minor issue, but others break rules without any action taken against them.
Bot and Fake Profiles
Users report a high presence of bots and fake profiles, which diminishes the authenticity of interactions on the platform. This issue is leading to a lack of trust and engagement from genuine users.
Most profiles seem fake or are bots, making real interactions rare.
Privacy Concerns
There are significant privacy concerns with users feeling monitored or spied on by hosts, which is not adequately addressed by the platform. This lack of privacy assurance is causing discomfort and distrust among users.
Hosts can see and hear viewers, which feels like a privacy invasion.
Scam and Fraud Issues
The app is perceived as a haven for scammers, with users frequently encountering fraudulent activities. This perception is damaging the app's credibility and deterring potential users.
The app is full of scammers trying to exploit users for money.
Technical Glitches
Users experience technical issues such as laggy keyboards and streaming problems, which hinder the user experience. These technical glitches are frustrating users and impacting the app's usability.
The keyboard lags and causes misspellings, making it hard to use.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Gambling Concerns
Users express concerns about the app's gambling-like features, fearing it could collapse if these elements were removed. This perception of gambling is seen as a core issue affecting the app's reputation and user trust.
Inconsistent Bans
There are complaints about inconsistent banning policies, where users feel unfairly banned for minor infractions while others seemingly violate rules without consequence. This inconsistency in enforcement is causing frustration and perceived bias among users.
Bot and Fake Profiles
Users report a high presence of bots and fake profiles, which diminishes the authenticity of interactions on the platform. This issue is leading to a lack of trust and engagement from genuine users.
Privacy Concerns
There are significant privacy concerns with users feeling monitored or spied on by hosts, which is not adequately addressed by the platform. This lack of privacy assurance is causing discomfort and distrust among users.
Scam and Fraud Issues
The app is perceived as a haven for scammers, with users frequently encountering fraudulent activities. This perception is damaging the app's credibility and deterring potential users.
Technical Glitches
Users experience technical issues such as laggy keyboards and streaming problems, which hinder the user experience. These technical glitches are frustrating users and impacting the app's usability.

Quotes of the week

Hear from some of the most impactful users to drive changes

Bigo Live is already a great way to connect and share moments with people worldwide, but adding video-on-demand (VOD) features would make it even better. Allowing creators to save and share past streams across all platforms would help viewers catch up on missed broadcasts anytime, anywhere.
ptterson lane
I spent money on this app to buy diamonds so I could send gifts to my viewers, and nothing worked. Viewers would 'send me gifts,' but nothing ever showed up on my end. It all feels fake and rigged.
SoloGrind
BIGO Live has become one of my fave apps. The energy on there is always unmatched — from the laughs to the music to the great educational conversations and even the beauty content, it is a well-rounded app filled with many different people; it’s just pure good vibes.
Tbutherfly

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The quotes of the week

Hear from some of the most impactful users to drive changes
Bigo Live is already a great way to connect and share moments with people worldwide, but adding video-on-demand (VOD) features would make it even better. Allowing creators to save and share past streams across all platforms would help viewers catch up on missed broadcasts anytime, anywhere.
Candice Wu
App Store
I spent money on this app to buy diamonds so I could send gifts to my viewers, and nothing worked. Viewers would 'send me gifts,' but nothing ever showed up on my end. It all feels fake and rigged.
Kelly Williams
Google Play
BIGO Live has become one of my fave apps. The energy on there is always unmatched — from the laughs to the music to the great educational conversations and even the beauty content, it is a well-rounded app filled with many different people; it’s just pure good vibes.
Koray Okumus
Google Play

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