BetterMe: Health Coaching
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users, approximately 30%, report unauthorized charges even after canceling their subscriptions. This issue is compounded by difficulties in reaching customer support for refunds, leading to frustration and distrust.
2
Around 25% of users feel misled by the app's subscription model, citing unexpected auto-renewals and hidden costs. Many users are unaware of the recurring nature of charges until they are billed, which they find deceptive.
3
Approximately 20% of users experience challenges in canceling their subscriptions, with the process being described as cumbersome and unclear. This has led to continued billing and dissatisfaction among users.
4
About 15% of users who upgraded to the coaching feature express dissatisfaction, stating that the service did not meet their expectations. They report receiving minimal guidance, which did not justify the additional cost.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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