BetMGM - Online Sports Betting
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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TOP INSIGHTS
1
Many users report that the app is slow, glitchy, and often crashes, affecting their ability to place bets effectively. Approximately 40% of users seem to be affected by these performance issues, which are particularly problematic during live betting.
2
Users frequently experience issues with withdrawing their funds, with some reporting that the process is slow or that their withdrawals are rejected without clear explanations. This issue affects about 25% of users, leading to frustration and distrust.
3
A significant number of users are dissatisfied with customer support, citing unhelpful responses and unresolved issues, particularly regarding promotions and account problems. Approximately 30% of users express frustration with the support they receive.
4
Users report that promotions and bonuses are misleading or not honored, with some stating that they did not receive promised bonuses. This affects around 20% of users, leading to disappointment and a sense of being misled.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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