iCardiac: Heart Health Monitor

User Experience Report

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iCardiac: Heart Health Monitor

Top Insights This Week

Week of May 15th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of iCardiac: Heart Health Monitor's key feedback

1

Misleading Advertising

Many users are frustrated with the app's misleading claims about its ability to measure blood pressure directly, which it cannot do. Approximately 30% of users express disappointment after realizing they need an external device for accurate readings.

I thought this app could measure my blood pressure, but it only records heart rate.

2

Excessive Ads

The app is heavily criticized for its overwhelming number of ads, which disrupt the user experience and make the app nearly unusable. Around 40% of users complain about the intrusive ads that appear frequently.

The app is filled with ads, making it impossible to use effectively.

3

Subscription Issues

Users report difficulties with the subscription model, including unexpected charges and challenges in canceling subscriptions. Approximately 15% of users mention being charged without consent or facing hurdles in managing their subscriptions.

I was charged for a subscription I didn't agree to, and canceling it was a hassle.

4

Inaccurate Measurements

Some users find the app's heart rate measurements to be inaccurate, with results differing significantly from other devices. About 10% of users express concerns over the reliability of the app's readings.

The app showed my heart rate as 95 bpm, but my actual rate was 42 bpm.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Cardiogram
Cardiogram is praised for its comprehensive heart rate tracking and integration with various devices, though some users report issues with syncing and customer support. Many appreciate its detailed insights and user-friendly interface, but others are frustrated by subscription costs and technical glitches.

#2 RUNNER UP

iCardiac: Heart Health Monitor
iCardiac receives mixed feedback; users appreciate its comprehensive health tracking and personalized insights, but many are dissatisfied with misleading advertising and high subscription costs. Some users report technical issues and data loss, while others find it helpful for monitoring heart health.

#3 Straggler

HeartWatch
HeartWatch is well-regarded for its detailed heart health insights and seamless integration with Apple devices. Users appreciate its accuracy and the ability to track various health metrics, though some find the app's interface complex and the subscription model expensive.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Cardiogram
#1 Users Choice
Cardiogram is praised for its comprehensive heart rate tracking and integration with various devices, though some users report issues with syncing and customer support. Many appreciate its detailed insights and user-friendly interface, but others are frustrated by subscription costs and technical glitches.
iCardiac: Heart Health Monitor
#2 Runner-up
iCardiac receives mixed feedback; users appreciate its comprehensive health tracking and personalized insights, but many are dissatisfied with misleading advertising and high subscription costs. Some users report technical issues and data loss, while others find it helpful for monitoring heart health.
HeartWatch
#3 Straggler
HeartWatch is well-regarded for its detailed heart health insights and seamless integration with Apple devices. Users appreciate its accuracy and the ability to track various health metrics, though some find the app's interface complex and the subscription model expensive.

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Nuggets

Major Highlights of the Week

Misleading Features
The app falsely advertises its ability to measure blood pressure, leading to user frustration and accusations of deception. Users expect a comprehensive health monitoring tool but find they must manually input data from external devices.
I thought this app could measure my blood pressure, but it only records heart rate, which I can do myself.
Ad Overload
Excessive and intrusive ads severely disrupt the user experience, making the app nearly unusable and increasing user frustration. The frequency and placement of ads lead users to abandon the app altogether.
I couldn't even get a reading without being bombarded by ads, making the app unusable.
Subscription Issues
Users face unexpected charges and difficulties in managing subscriptions, leading to dissatisfaction and distrust. The app's subscription model is perceived as deceptive, with users being charged even during the trial period.
I signed up for a trial and was immediately charged for a year subscription.
Inaccurate Readings
The app provides inconsistent and inaccurate heart rate measurements, undermining its reliability as a health monitoring tool. Users report significant discrepancies between the app's readings and those from verified medical devices.
The app showed my heart rate as 95bpm, but my watch and BP monitor showed 42bpm.
Difficult Cancellation
Users encounter challenges when attempting to cancel their subscriptions, leading to ongoing charges and frustration. The cancellation process is not straightforward, causing users to feel trapped in unwanted subscriptions.
I cannot seem to find a choice to cancel, and I cannot afford this weekly payment.
App Performance
The app suffers from performance issues, including slow loading times and unresponsive features, which frustrate users. These technical problems hinder the app's usability and detract from the overall user experience.
It takes forever for my app to open, and it's very frustrating.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Misleading Features
The app falsely advertises its ability to measure blood pressure, leading to user frustration and accusations of deception. Users expect a comprehensive health monitoring tool but find they must manually input data from external devices.
Ad Overload
Excessive and intrusive ads severely disrupt the user experience, making the app nearly unusable and increasing user frustration. The frequency and placement of ads lead users to abandon the app altogether.
Subscription Issues
Users face unexpected charges and difficulties in managing subscriptions, leading to dissatisfaction and distrust. The app's subscription model is perceived as deceptive, with users being charged even during the trial period.
Inaccurate Readings
The app provides inconsistent and inaccurate heart rate measurements, undermining its reliability as a health monitoring tool. Users report significant discrepancies between the app's readings and those from verified medical devices.
Difficult Cancellation
Users encounter challenges when attempting to cancel their subscriptions, leading to ongoing charges and frustration. The cancellation process is not straightforward, causing users to feel trapped in unwanted subscriptions.
App Performance
The app suffers from performance issues, including slow loading times and unresponsive features, which frustrate users. These technical problems hinder the app's usability and detract from the overall user experience.

Quotes of the week

Hear from some of the most impactful users to drive changes

Great concept but has on multiple occasions lost my entire history. No easy way to restore and logging out and back in does not help. Have to contact customer support. Premium subscription not worth the hassle due to reliability.
Tech use12345
Week of May 15th, 2025
I thought this would be a good and easy way to measure my heart rate during menopause. You have to go through too many apps even with the subscription. And even then not all of the features are available.
Water Walker
Week of May 15th, 2025
I tried the free version of this app and was very disappointed. It takes forever to get through ALL the pop up ads to get to a place where you can access the one 'free' service. I thought of doing the subscription service and then read reviews about how terrible it is to cancel. Definitely not worth your time.
Vtdad22girls
Week of May 15th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
Great concept but has on multiple occasions lost my entire history. No easy way to restore and logging out and back in does not help. Have to contact customer support. Premium subscription not worth the hassle due to reliability.
Candice Wu
App Store
I thought this would be a good and easy way to measure my heart rate during menopause. You have to go through too many apps even with the subscription. And even then not all of the features are available.
Kelly Williams
Google Play
I tried the free version of this app and was very disappointed. It takes forever to get through ALL the pop up ads to get to a place where you can access the one 'free' service. I thought of doing the subscription service and then read reviews about how terrible it is to cancel. Definitely not worth your time.
Koray Okumus
Google Play

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