Bandcamp

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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Bandcamp

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Bandcamp's key feedback

1

Missing Dark Mode

A significant number of users (approximately 20%) express frustration over the lack of a dark mode in the app, which is a standard feature in many modern apps. This absence makes it difficult for users to use the app in low-light conditions, leading to eye strain and a less enjoyable experience.

The app desperately needs a dark mode; it's 2025, and this should be a basic feature.

2

In-App Purchase Limitations

Around 15% of users are dissatisfied with the inability to purchase music directly within the app. This limitation, due to platform restrictions, hinders the user experience and potentially reduces sales, as users have to switch to a browser to complete purchases.

I can't buy music directly in the app, which is frustrating and inconvenient.

3

Poor Search Functionality

Approximately 10% of users report issues with the app's search functionality, which often fails to return relevant results or allow users to find specific artists or albums easily. This makes discovering new music or accessing purchased content cumbersome.

The search feature is practically unusable; I can't find the music I'm looking for.

4

Playlist and Organization Issues

About 12% of users are frustrated with the app's limited playlist and organization features. Users want more control over how they organize their music collections, such as better playlist management and the ability to sort and filter their purchases.

The app needs better organization options for my music collection; it's a mess without them.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

SoundCloud
SoundCloud is highly praised for its vast music library and the ability to discover hidden gems. Users appreciate the platform for promoting new and independent artists, although some are frustrated by the frequent ads and limitations without a premium subscription.

#2 RUNNER UP

Bandcamp
Bandcamp is appreciated for its support of independent artists and unique music offerings. However, users express frustration with the app's functionality, citing issues with customer service, app crashes, and a lack of essential features like offline downloads and playlist creation.

#3 Straggler

Spotify
Spotify is favored for its extensive music catalog and user-friendly interface. While many users enjoy the premium features, there are complaints about the frequency of ads in the free version and dissatisfaction with the shuffle feature.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
SoundCloud
#1 Users Choice
SoundCloud is highly praised for its vast music library and the ability to discover hidden gems. Users appreciate the platform for promoting new and independent artists, although some are frustrated by the frequent ads and limitations without a premium subscription.
Bandcamp
#2 Runner-up
Bandcamp is appreciated for its support of independent artists and unique music offerings. However, users express frustration with the app's functionality, citing issues with customer service, app crashes, and a lack of essential features like offline downloads and playlist creation.
Spotify
#3 Straggler
Spotify is favored for its extensive music catalog and user-friendly interface. While many users enjoy the premium features, there are complaints about the frequency of ads in the free version and dissatisfaction with the shuffle feature.

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Nuggets

Major Highlights of the Week

Missing Dark Mode
The absence of a dark mode in the app is a significant usability issue, especially for users in low-light environments. This feature is a standard expectation in modern apps and its absence is causing user dissatisfaction.
I love Bandcamp but for the love of all that is holy please allow a dark mode option on your app.
Chromecast Issues
Users are frustrated with the removal of Chromecast support, which limits their ability to stream music to other devices. This feature's absence significantly impacts the app's functionality for users who rely on casting.
The cast button disappeared from the app months ago and no update since then has fixed the issue.
In-App Purchases
The inability to purchase music directly within the app is a major inconvenience, especially given the availability of modern payment methods. This limitation is seen as a barrier to supporting artists more effectively.
I cannot buy digital albums on my iPhone. That renders Bandcamp useless.
Playlist Limitations
The app's playlist functionality is limited, with users unable to shuffle or easily manage large playlists. This restricts the user experience, particularly for those with extensive music collections.
Login and Account Issues
Users experience persistent login issues, including network errors and difficulties accessing their accounts, which hinders their ability to use the app effectively. This is a critical barrier to user engagement.
I cannot login to my account in the app. Whenever I try it says that I don't have an account associated with this email and wants me to create an account.
Music Playback Problems
The app frequently experiences playback issues, such as songs stopping unexpectedly or not transitioning smoothly between tracks. This disrupts the listening experience and frustrates users.
The app constantly stops midway through playing a song. With a large collection the app constantly freezes and becomes unresponsive.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Missing Dark Mode
The absence of a dark mode in the app is a significant usability issue, especially for users in low-light environments. This feature is a standard expectation in modern apps and its absence is causing user dissatisfaction.
Chromecast Issues
Users are frustrated with the removal of Chromecast support, which limits their ability to stream music to other devices. This feature's absence significantly impacts the app's functionality for users who rely on casting.
In-App Purchases
The inability to purchase music directly within the app is a major inconvenience, especially given the availability of modern payment methods. This limitation is seen as a barrier to supporting artists more effectively.
Playlist Limitations
The app's playlist functionality is limited, with users unable to shuffle or easily manage large playlists. This restricts the user experience, particularly for those with extensive music collections.
Login and Account Issues
Users experience persistent login issues, including network errors and difficulties accessing their accounts, which hinders their ability to use the app effectively. This is a critical barrier to user engagement.
Music Playback Problems
The app frequently experiences playback issues, such as songs stopping unexpectedly or not transitioning smoothly between tracks. This disrupts the listening experience and frustrates users.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love Bandcamp but for the love of all that is holy please allow a dark mode option on your app. Some of us cannot read the screen in light mode and I have to use it from my desktop instead.
Visually disabled warrior
The app is great & I love Bandcamp but cmon. It makes no sense as that’s kinda the point of BC and would likely lead to lots more sales for artists. Cmon now.
MagillaGorillaFoRilla
I love the premise of this app. Giving independent musicians a platform to sell and promote their music is amazing. The big issue I have with this app is that you can’t purchase music within the app. It’s criminal!!
Soundingon

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The quotes of the week

Hear from some of the most impactful users to drive changes
I love Bandcamp but for the love of all that is holy please allow a dark mode option on your app. Some of us cannot read the screen in light mode and I have to use it from my desktop instead.
Candice Wu
App Store
The app is great & I love Bandcamp but cmon. It makes no sense as that’s kinda the point of BC and would likely lead to lots more sales for artists. Cmon now.
Kelly Williams
Google Play
I love the premise of this app. Giving independent musicians a platform to sell and promote their music is amazing. The big issue I have with this app is that you can’t purchase music within the app. It’s criminal!!
Koray Okumus
Google Play

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