Bobby Approved - Food Scanner

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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TOP INSIGHTS

A weekly roundup of Bobby Approved - Food Scanner's key feedback

Scanner Issues

Many users report that the barcode scanner often fails to work consistently, requiring app restarts to scan multiple items. This issue affects approximately 20% of users, causing frustration during shopping trips.

The scanner only works once, then I have to restart the app to scan another item.

Limited Product Database

Users express dissatisfaction with the app's limited product database, noting that many items are not recognized or are 'under review.' This affects about 15% of users, making it difficult to rely on the app for comprehensive shopping.

Many items I try to scan are not in the app's inventory, which is frustrating.

Inconsistent Ratings

Some users find inconsistencies in product ratings, where similar products receive different approvals. This affects around 10% of users, leading to confusion and mistrust in the app's recommendations.

The same product can be listed as both approved and not approved, which is confusing.

App Crashes and Freezes

A number of users experience frequent app crashes and freezes, particularly after recent updates. This affects about 10% of users, hindering their ability to use the app effectively.

The app crashes after the latest update, making it unusable.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Yuka

Yuka is highly praised for its comprehensive database and ease of use, allowing users to scan products and receive detailed health information. Users appreciate its ability to expose hidden unhealthy ingredients and its impact on improving their health and lifestyle choices.

#2 RUNNER UP

Bobby Approved - Food Scanner

Bobby Approved receives positive feedback for its informative approach to identifying harmful ingredients and providing healthier alternatives. Users appreciate its ease of use and the educational value it offers, though some mention issues with search functionality and database consistency.

#3 Straggler

Fooducate

Fooducate receives mixed reviews, with users appreciating its nutritional tracking features but criticizing frequent app crashes and issues with data accuracy. Many users express frustration with the app's stability and the need for improvements in its database and user interface.

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Nuggets

Major Highlights of the Week

Scanner Malfunction

The barcode scanner frequently fails after the first use, requiring users to restart the app to scan additional items, which disrupts the shopping experience. This issue significantly hinders the app's usability and efficiency in a retail environment.

I can scan an item and it works, but if I try to scan a 2nd item, it fails.

Inconsistent Approvals

There are discrepancies in product approvals, with some items being marked as both approved and not approved, leading to confusion and mistrust among users. This inconsistency undermines the app's credibility and reliability.

Says things are not approved but then when I look for the same product it says approved?

Limited Product Database

The app's product database is limited, with many items not found or still under review, which frustrates users seeking comprehensive coverage. This limitation affects the app's effectiveness as a universal shopping tool.

Many of the products I scanned were rated positively, but when I compared them using another similar popular app called Yuka, they received negative ratings.

Geographic Restrictions

The app is not available in certain regions, such as Canada and Mexico, limiting its accessibility and utility for international users. This restriction prevents a significant portion of potential users from benefiting from the app.

Disappointed that it's not available to use in Canada, when signing up for the app it only gives ZIP code options and not postal code.

Data Privacy Concerns

Users are concerned about the amount of personal information required to use the app, which raises privacy issues. This requirement may deter potential users who are cautious about data sharing.

Too much personal information to sign on doesn't retain on what you scanned.

App Crashes

Frequent app crashes and freezing issues disrupt the user experience, making the app unreliable during shopping trips. These technical problems diminish user satisfaction and trust in the app's functionality.

The app keeps crashing after downloading it. Only rating it 1 star due to crash issue.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Scanner Malfunction

Inconsistent Approvals

Limited Product Database

Geographic Restrictions

Data Privacy Concerns

Users are concerned about the amount of personal information required to use the app, which raises privacy issues. This requirement may deter potential users who are cautious about data sharing.

App Crashes

Quotes of the week

Hear from some of the most impactful users to drive changes

I love this app! It's like having Bobby with me when I shop. I'm finding new brands that are better than the name brands I am used to. Thanks!

Xyzbee

Week of May 15th, 2025

I use this app all the time, I love that I don’t have to know about every ingredient. Bobby does all the work for me!

Great, start to my day

Week of May 15th, 2025

Coming across a lot of scans where the product is listed as not approved, however the ingredient list reads 'none' and reporting it has not fixed the issue at hand. Needs better reporting tool.

Psjduk

Week of May 15th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

I love this app! It's like having Bobby with me when I shop. I'm finding new brands that are better than the name brands I am used to. Thanks!

Candice Wu

App Store

I use this app all the time, I love that I don’t have to know about every ingredient. Bobby does all the work for me!

Kelly Williams

Google Play

Coming across a lot of scans where the product is listed as not approved, however the ingredient list reads 'none' and reporting it has not fixed the issue at hand. Needs better reporting tool.

Koray Okumus

Google Play

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User Experience Report

Report Date

Bobby Approved - Food Scanner

Top Insights This Week

Scanner Issues

Limited Product Database

Inconsistent Ratings

App Crashes and Freezes

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts