OmeTV – Video Chat Alternative
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report being banned for seemingly trivial or non-offensive actions, such as showing a TV screen or standing up. This issue affects approximately 40% of users, leading to frustration and a sense of unfairness. Users feel the ban system is overly sensitive and lacks proper review mechanisms.
2
A significant number of users encounter inappropriate content, such as nudity and explicit behavior, which is not adequately moderated. This affects around 30% of users, making the app uncomfortable and unsafe, especially for younger audiences.
3
Users frequently complain about the lack of response from customer support when they seek help with bans or other issues. This affects about 25% of users, who feel neglected and unsupported by the app's team.
4
Some users are frustrated by the app's inability to connect them with people from different countries, despite selecting specific regions. This affects approximately 15% of users, who are unable to meet international friends as intended.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.
Search for product issues and validate hypotheses.
Receive an AI summary, relevant tickets, sentiment and more.
Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.
Transform feedback into actionable trends and categories.
Use AI to turn feedback into impactful business actions.
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
Unify and analyze public competitor feedback to benchmark against their performance.
Learn from competitors' strengths and avoid their mistakes.
Create monthly SWOT comparisons.
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.