Avenza Maps: Offline Mapping

User Experience Report

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Avenza Maps: Offline Mapping

Top Insights This Week

Week of July 23rd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Avenza Maps: Offline Mapping's key feedback

1

Update Issues

Many users report that recent updates have caused significant issues, such as maps not displaying correctly or features being removed. Approximately 15% of users seem to be affected by these update-related problems.

After the latest update, my maps are all messed up and unusable.

2

Subscription Confusion

Users are experiencing confusion and frustration with the subscription process, particularly when subscribing through different platforms. This issue affects around 10% of users.

Subscribing through the App Store versus directly through Avenza is confusing and frustrating.

3

Interface Changes

The new interface has been criticized for being less user-friendly, with some users finding it difficult to navigate. This affects about 8% of users.

The new interface is confusing and makes navigation difficult.

4

Map Loss

Some users have reported losing their maps after updates, which is a significant inconvenience. This issue impacts approximately 5% of users.

An update deleted most of my maps, and I had to rebuild my library.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

AllTrails
AllTrails is highly praised for its comprehensive trail information, user-friendly interface, and ability to help users discover new trails. However, some users express frustration with features being moved behind paywalls and occasional app glitches.

#2 RUNNER UP

Avenza Maps: Offline Mapping
Avenza Maps receives positive feedback for its offline capabilities, detailed maps, and ease of use for outdoor activities. Some users mention issues with map sharing and the cost of subscriptions, but overall, it is appreciated for its reliability and functionality.

#3 Straggler

Gaia GPS
Gaia GPS is appreciated for its extensive features and detailed maps, but users report issues with app performance, such as crashes and slow loading times. The removal of certain map layers and increased subscription costs have also led to dissatisfaction among long-time users.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
AllTrails
#1 Users Choice
AllTrails is highly praised for its comprehensive trail information, user-friendly interface, and ability to help users discover new trails. However, some users express frustration with features being moved behind paywalls and occasional app glitches.
Avenza Maps: Offline Mapping
#2 Runner-up
Avenza Maps receives positive feedback for its offline capabilities, detailed maps, and ease of use for outdoor activities. Some users mention issues with map sharing and the cost of subscriptions, but overall, it is appreciated for its reliability and functionality.
Gaia GPS
#3 Straggler
Gaia GPS is appreciated for its extensive features and detailed maps, but users report issues with app performance, such as crashes and slow loading times. The removal of certain map layers and increased subscription costs have also led to dissatisfaction among long-time users.

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Nuggets

Major Highlights of the Week

Update Issues
Recent updates have disrupted map functionality, causing previously working maps to become unusable and leading to user frustration. This has resulted in users losing access to their map collections and considering alternative apps.
An update deleted all but a few of my maps, making them obsolete and unusable.
Subscription Confusion
The difference between subscribing through the App Store and directly through Avenza creates a confusing user experience, with unclear support and billing processes. This has led to dissatisfaction and a perception of poor customer service.
Subscribing through the App Store versus Avenza is confusing and results in poor support.
Interface Downgrade
The new user interface is less intuitive and has increased the complexity of tasks, such as collecting data points, leading to inefficiencies for users who rely on the app for frequent data collection.
The new update has made it 3x more steps to collect a data point, making the app inefficient.
Annotation Limitations
The annotation tools are limited, lacking features like pen annotations and sketches on additional layers, which restricts users' ability to fully utilize the app for professional purposes.
The annotation tools are very limited, and using the pen for sketches would be beneficial.
Map Download Errors
Users experience errors when downloading maps, with messages indicating that maps do not exist or are unavailable, leading to wasted time and frustration.
Scanned the QR code for the map I wanted and got the message it didn’t exist.
Geolocation Inaccuracy
The app provides inconsistent geolocation data, such as incorrect altitude readings and distance measurements, which undermines its reliability for professional use.
The app gives wrong altitude on place marks, which is critical for my job.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Update Issues
Recent updates have disrupted map functionality, causing previously working maps to become unusable and leading to user frustration. This has resulted in users losing access to their map collections and considering alternative apps.
Subscription Confusion
The difference between subscribing through the App Store and directly through Avenza creates a confusing user experience, with unclear support and billing processes. This has led to dissatisfaction and a perception of poor customer service.
Interface Downgrade
The new user interface is less intuitive and has increased the complexity of tasks, such as collecting data points, leading to inefficiencies for users who rely on the app for frequent data collection.
Annotation Limitations
The annotation tools are limited, lacking features like pen annotations and sketches on additional layers, which restricts users' ability to fully utilize the app for professional purposes.
Map Download Errors
Users experience errors when downloading maps, with messages indicating that maps do not exist or are unavailable, leading to wasted time and frustration.
Geolocation Inaccuracy
The app provides inconsistent geolocation data, such as incorrect altitude readings and distance measurements, which undermines its reliability for professional use.

Quotes of the week

Hear from some of the most impactful users to drive changes

The difference between subscribing through the App Store and subscribing directly through Avenza results in nothing but headaches and a poor user experience. This company is clearly fine taking your money, providing subpar confusing support, and telling you to pound sand.
UC Researcher
Week of July 23rd, 2025
I have been using this app for years and loved it. The new update has introduced so many bugs and glitches that the app is almost unusable now. Every time I try to name a place mark the app automatically erases my work.
Frustrated with new updates
Week of July 23rd, 2025
I rarely write reviews, and have been happily using Avenza for several years. Recently I had some questions and concerns about memory usage. The support team was outstanding providing me detailed help and next steps over 4 or 5 emails in a short couple days.
BeenThere767
Week of July 23rd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The difference between subscribing through the App Store and subscribing directly through Avenza results in nothing but headaches and a poor user experience. This company is clearly fine taking your money, providing subpar confusing support, and telling you to pound sand.
Candice Wu
App Store
I have been using this app for years and loved it. The new update has introduced so many bugs and glitches that the app is almost unusable now. Every time I try to name a place mark the app automatically erases my work.
Kelly Williams
Google Play
I rarely write reviews, and have been happily using Avenza for several years. Recently I had some questions and concerns about memory usage. The support team was outstanding providing me detailed help and next steps over 4 or 5 emails in a short couple days.
Koray Okumus
Google Play

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