Astrotalk - Talk to Astrologer

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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Astrotalk - Talk to Astrologer

Top Insights This Week

Week of July 21st, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Astrotalk - Talk to Astrologer's key feedback

1

Free Chat Limitations

Many users express frustration with the misleading 'free chat' feature, which often ends abruptly after a minute or two, leaving them unsatisfied and pressured to pay for more time. Approximately 30% of users seem affected by this issue, feeling deceived by the initial promise of a free session.

The free chat is a scam, offering only 1 minute before asking for payment.

2

Inconsistent Predictions

Users frequently report receiving vague or contradictory predictions from different astrologers, leading to a lack of trust in the app's services. This inconsistency affects about 25% of users, who feel that the advice given is not reliable or worth the cost.

I asked the same question to multiple astrologers and got different answers each time.

3

High Costs and Billing Issues

A significant number of users are concerned about the high per-minute charges and feel that the app's billing practices are unfair, with timers running faster than expected. Around 20% of users mention feeling overcharged or scammed by the app's pricing model.

The app charges even when not connected, and the timer runs fast, making it feel like a scam.

4

Lack of Genuine Interaction

Some users feel that the interactions with astrologers are scripted or automated, lacking genuine engagement and personalized advice. This issue affects about 15% of users, who suspect that responses are not tailored to their specific situations.

It feels like I'm getting robotic responses, just a way to get more money from users.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Astrotalk - Talk to Astrologer
Astrotalk receives mixed feedback, with many users praising the app for its accurate predictions and helpful astrologers, while others criticize it for being a money grab and providing inconsistent answers.

#2 RUNNER UP

Psychic Source
Psychic Source is generally well-received, with users appreciating the accuracy and compassion of the advisors, though some express dissatisfaction with customer service and the high cost of readings.

#3 Straggler

Keen
Keen faces significant criticism for inconsistent predictions and technical issues, with many users feeling overcharged and misled, although some find value in specific advisors.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Astrotalk - Talk to Astrologer
#1 Users Choice
Astrotalk receives mixed feedback, with many users praising the app for its accurate predictions and helpful astrologers, while others criticize it for being a money grab and providing inconsistent answers.
Psychic Source
#2 Runner-up
Psychic Source is generally well-received, with users appreciating the accuracy and compassion of the advisors, though some express dissatisfaction with customer service and the high cost of readings.
Keen
#3 Straggler
Keen faces significant criticism for inconsistent predictions and technical issues, with many users feeling overcharged and misled, although some find value in specific advisors.

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Nuggets

Major Highlights of the Week

Timer Exploitation
The app's timer continues to run while astrologers type, leading to perceived unfair billing practices. This creates a negative user experience as customers feel they are being charged for idle time.
The timer keeps counting down even when the astrologer is typing, which feels like a scam.
Free Chat Misleading
The advertised 'free chat' is extremely brief, often ending before users can ask meaningful questions, leading to dissatisfaction. This practice is seen as deceptive and undermines trust in the app.
The free chat lasted only 30 seconds, not enough to ask anything substantial.
Generic Responses
Astrologers provide vague and repetitive answers, which do not align with users' specific life situations, leading to perceptions of inauthenticity. This diminishes the perceived value of the service.
Astrologers give generic answers that don't resonate with my actual experiences.
Astrologer Consistency
Different astrologers provide conflicting answers to the same questions, causing confusion and eroding user confidence in the service's reliability. This inconsistency suggests a lack of standardized training or quality control.
I asked the same question to multiple astrologers and received different answers each time.
Delayed Responses
Astrologers often take too long to respond, which users perceive as a tactic to waste time and increase charges. This delay frustrates users and leads to a negative perception of the service.
Product Delivery Issues
Users report significant delays in product deliveries from AstroMall, with no effective customer support to resolve these issues. This results in dissatisfaction and a loss of trust in the app's e-commerce capabilities.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Timer Exploitation
The app's timer continues to run while astrologers type, leading to perceived unfair billing practices. This creates a negative user experience as customers feel they are being charged for idle time.
Free Chat Misleading
The advertised 'free chat' is extremely brief, often ending before users can ask meaningful questions, leading to dissatisfaction. This practice is seen as deceptive and undermines trust in the app.
Generic Responses
Astrologers provide vague and repetitive answers, which do not align with users' specific life situations, leading to perceptions of inauthenticity. This diminishes the perceived value of the service.
Astrologer Consistency
Different astrologers provide conflicting answers to the same questions, causing confusion and eroding user confidence in the service's reliability. This inconsistency suggests a lack of standardized training or quality control.
Delayed Responses
Astrologers often take too long to respond, which users perceive as a tactic to waste time and increase charges. This delay frustrates users and leads to a negative perception of the service.
Product Delivery Issues
Users report significant delays in product deliveries from AstroMall, with no effective customer support to resolve these issues. This results in dissatisfaction and a loss of trust in the app's e-commerce capabilities.

Quotes of the week

Hear from some of the most impactful users to drive changes

The timer is my first concern. Why does it continuously keep counting down when the astrologer is typing? This is such a disadvantage to the user and almost seems like a scam because there was an astrologer who took 2 whole minutes to type up a message (yes, I counted).
lrigjrk
Week of July 21st, 2025
I used this app hoping to get genuine astrological insights based on my birth details, but unfortunately, the predictions were completely off. The information provided was vague, repetitive, and did not resonate with my actual life experiences at all.
A Google user
Week of July 21st, 2025
I had a good experience with the app. The recharge process was simple and transparent, and starting a conversation after payment was seamless. Although there was a slight delay in response, Astrologer Ayaanshika engaged thoughtfully and shared meaningful insights once connected.
A Google user
Week of July 21st, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The timer is my first concern. Why does it continuously keep counting down when the astrologer is typing? This is such a disadvantage to the user and almost seems like a scam because there was an astrologer who took 2 whole minutes to type up a message (yes, I counted).
Candice Wu
App Store
I used this app hoping to get genuine astrological insights based on my birth details, but unfortunately, the predictions were completely off. The information provided was vague, repetitive, and did not resonate with my actual life experiences at all.
Kelly Williams
Google Play
I had a good experience with the app. The recharge process was simple and transparent, and starting a conversation after payment was seamless. Although there was a slight delay in response, Astrologer Ayaanshika engaged thoughtfully and shared meaningful insights once connected.
Koray Okumus
Google Play

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