Many users are frustrated with unexpected charges after the free trial period, often due to difficulty in canceling subscriptions or lack of reminders. Approximately 20% of users report issues with subscription management and unexpected charges.

I forgot to cancel my free trial and was charged without any prior notification, and now I can't get a refund.

Users express dissatisfaction with the limited functionality available in the free version, feeling that too many features are locked behind a paywall. Around 15% of users mention that the app is not worth using without paying for premium features.

The app is basically useless unless you pay, as most templates and features are locked.

There are numerous complaints about the lack of response from customer support, especially regarding refund requests and technical issues. Approximately 10% of users have reported difficulties in getting assistance from the support team.

I contacted support multiple times for a refund but never received a response.

Some users experience technical issues such as app crashes, glitches with video uploads, and problems with photo quality. These issues affect about 5% of users, making the app difficult to use at times.

The app crashes frequently, and videos don't upload properly, which is frustrating.